Empowering Women and Children: A Senior Case Manager Role
At the heart of our community services division lies a crucial position that demands compassion, innovation, and strong leadership. As a Senior Case Manager, you will play a pivotal role in supporting individuals and families, especially those from Culturally and Linguistically Diverse (CALD) backgrounds.
This challenging yet rewarding opportunity involves working closely with case managers and service teams to provide high-quality outreach and refuge-based case management. Your focus on delivering risk assessments, safety planning, and individualised support plans will make a tangible difference in people's lives.
Key Responsibilities:
* Develop and implement comprehensive case plans, prioritising the needs of CALD clients.
* Collaborate with colleagues to enhance professional development within the team, promoting best practices and knowledge sharing.
* Engage in after-hours on-call service, providing critical support during times of need.
About You:
* Hold relevant tertiary qualifications or extensive experience in family/domestic violence or social services.
* Demonstrate exceptional case management and risk assessment skills, with a strong emphasis on cultural competence.
* Exhibit excellent communication, documentation, and stakeholder engagement skills, ensuring seamless collaboration with diverse groups.
* Possess a valid QLD Driver's Licence and willingness to participate in on-call rosters.
This is an exceptional chance to utilise your expertise and passion for empowering women and children, driving meaningful change in our community. If you are committed to delivering exceptional results and making a lasting impact, we invite you to explore this captivating opportunity further.