About Us
Matrix Fitness Australia is part of Johnson Health Tech, the world's number one supplier of commercial fitness equipment. We partner with Australia's leading gym chains and leisure operators and represent premium global brands including Matrix, Vision, Bowflex, Schwinn, Horizon, and Synca Wellness.
With operations in over 120 countries and marketing subsidiaries in 46 countries, Johnson Health Tech is a recognised global leader in the health, fitness, and wellness industry.
About the Role
We are seeking a proactive and detail-oriented E-commerce Coordinator with a strong interest in digital marketing to support the growth and performance of the Matrix Fitness Australia and Synca online stores.
This role focuses on the day-to-day management of eCommerce operations while supporting digital marketing initiatives that drive traffic, engagement, and online sales. It's an excellent opportunity for someone looking to grow their career in eCommerce and digital marketing within a fast-paced and supportive environment.
Key Responsibilities
* Manage and maintain accurate product listings across Shopify and other digital channels, including product descriptions, pricing, imagery, and inventory updates
* Support the optimisation and daily management of the Shopify website to ensure a seamless user experience and strong conversion performance
* Assist in planning, executing, and monitoring eCommerce promotions, product launches, and online campaigns
* Implement and manage online promotions, discounting strategies, and sales funnels
* Support on-page SEO and content optimisation using Google Search Console
* Monitor website performance, sales data, and customer behaviour using Google Analytics (GA4) and platform insights
* Analyse eCommerce data to identify trends, insights, and growth opportunities
* Assist with customer enquiries related to online orders, website issues, and product information
* Build and manage email marketing campaigns using Klaviyo, including automation flows, segmentation, and A/B testing
* Create, edit, and appear in engaging digital content such as short-form videos, product features, behind-the-scenes content, and campaign assets
What You Will Bring
* Tertiary qualification in Marketing, Business, Communications, or equivalent practical experience
* Hands-on experience with Shopify and a strong interest in eCommerce
* Basic understanding of digital marketing channels, including email marketing and social media
* Experience using tools such as Klaviyo, Google Analytics, and Canva
* Strong analytical skills with an interest in data-driven decision-making
* Excellent communication and organisational skills
* A proactive attitude with a willingness to learn, adapt, and grow in digital marketing
Why Join Us?
* Work with globally recognised fitness and wellness brands
* Gain hands-on experience across eCommerce and digital marketing
* Be part of a collaborative and fast-growing team
* Opportunity to develop your skills and progress your career