**About this role**
- Deliver end user documentation for best in class solutions
- Participate in the wider systems user assistance focus groups to drive innovation and improvements to internal standards to be applied across our solutions
- Promote continuous improvement across all processes and tooling
- Contribute to quality checks in all user assistance deliverables including end user documentation, user experience content, messaging, and workflow.
- Become integrated in the methodologies employed within Systems and build a network within R&D globally
**About you**
- 2+ years' experience as a user assistance developer within the software industry
- Degree in computer science or similar specialization
- Strong documentation, presentation and communication skills
- Experience with Oxygen XML Author and Oxygen Content Fusion, Madcap FlareExperience with XML language, stylesheets and tagging, CSSExperience with SnagIt, Camtasia, Microsoft Office or similar systems
- Experience working with Microsoft Team Foundation Server, JIRA
- Experience working with teams in Software development methodologies including waterfall and agile practices
- Experience working in globally distributed teams
- Familiarity with Continuous Delivery environments
Professional Bachelor