At the Robert Bosch Group, we drive innovation and engineering excellence in industrial technology. As a leading provider of drive and control technologies, our commitment to delivering cutting-edge solutions is unwavering.
Job Title: Field Service Technician
We are seeking an experienced and Trade qualified Field Service Technician to join our team in Clayton, Victoria. The successful candidate will be responsible for servicing, fault-finding and breakdown requests for our customers.
Key Responsibilities:
* Respond to external service and breakdown requests.
* Installation and commissioning on large hydraulic projects.
* Deliver customer satisfaction by studying system requirements and developing proactive responses to faults, maintenance or modernization topics.
* Fault-finding diagnosis and product analysis reporting.
* Hydraulic system fault finding and testing.
* Order components, perform installations, tests, identify further repairs, and identify spare parts opportunities.
* Maintain customer confidentiality.
* Prepare service quotations and follow up with customers.
* Upload relevant External Service documentation including vendor quotations, delivery dockets, service quotations, and service reports.
* E nsure quality control through documenting tests and installations, including supplying customer documentation.
* Conduct on-site inspections, repairs, installations, and testing on Hydraulic components and associated equipment.
* Regular customer contact and client management, offering the best solution.
Requirements:
* Australian Permanent Resident or Citizen.
* Hydraulic fitter trade or equivalent qualification.
* 5 years field service or hydraulic system experience.
* Competent level of hydraulic knowledge.
* High focus on quality and attention to detail.
* Dynamic performer and achiever.
* Planning and organisational skills.
Benefits of Working at Robert Bosch Group:
* Collaborative, pragmatic, diverse and respectful team environment.
* Hourly based with reasonable overtime.
* Company supplied and laundered uniform.
* Diverse and exciting career opportunities.
* Comprehensive training and development opportunities.
* Staff discounts on Bosch and affiliated-brand products.
If you are looking for a new challenge in a profitable and stable company that values your hard work, then this is your ideal role.
Agency applications will not be accepted for this position.