About the Role:
The ServiceNow and Oracle EBS Operations Manager will provide ongoing technical guidance to stakeholders, ensuring the performance, governance, and day-to-day operations of ServiceNow and Oracle E-Business suite services.
Key Responsibilities:
* Provide technical support and development services for the Territory's Whole of Government Oracle E-Business Suite system
* Develop, administer, support, and maintain the Territory's Whole of Government ServiceNow platform
* Mature overall technical capability of services and resources within it
* Support organisational objectives of the Technology Services Branch (TSB) and enable hybrid service delivery and design thinking in DDTS
Requirements:
* Broad technical skills and a highly developed understanding of ICT principles and frameworks
* Tertiary qualifications in a relevant STEM field such as Software Engineering, Information Technology, Information Systems etc.
* Possessing an Infrastructure Technology Information Library (ITIL) Foundation Certificate or strong knowledge of ITIL
* Project management experience and/or qualifications
What We Offer:
This is a temporary position available immediately for up to six months with the possibility of permanency. A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months.
This role offers the opportunity to work in a dynamic environment with flexible work arrangements, including the possibility of working from home part time.