Client Engagement Manager (NSW)
Job ID:
Job Type: Permanent Full Time
Location: Australia - Newcastle
Categories: Business Development Commercial / Project Finance / Bid Work
Applications close: 17 Oct 2025 (AUS Eastern Daylight Time)
Make your mark with Thiess
Everyday all around the world Thiess supports and celebrates our people. We recognise talent and reward transparency. We champion diversity and embrace change.
Join us. Hone your skills and develop new ones. Take on big challenges and grow through mentorship, collaboration and empowerment.
Thiess is the place to make things happen.
What you'll do
In this role you'll work closely with regional leadership teams and external stakeholders to develop strong relationships, identify new business opportunities and deliver on growth targets. You'll also support the mobilisation of key projects ensuring alignment with company strategy.
This is an influential role where you'll help shape the future of our business, champion our value proposition and ensure long‑term partnerships with our clients.
Key Responsibilities
Strategy Delivery
* Position facilities to support client requirements
* Contribute to the development and implementation of client engagement plans
* Provide strategic insights into opportunities using market intelligence and competitor analysis
Sales & Business Development
* Build and maintain strong relationships with clients, consultants, industry associations and key stakeholders
* Identify potential new business opportunities and understand their scope, timing and drivers
* Promote the Thiess Value Proposition to establish competitive advantage and enhance market image
* Facilitate and coordinate marketing initiatives, events and client engagements
* Serve as Project Development Manager for new opportunities, ensuring smooth transition from concept through to delivery
Market Intelligence & CRM
* Utilise tools like Salesforce to maintain accurate opportunity and client data
* Compile and log competitor and market intelligence to support internal strategic planning
* Create call reports, account plans and project submissions
What you'll need to succeed
To be successful in this role you'll bring a strong blend of qualifications, extensive industry experience, technical skills and key personal attributes. You will hold a bachelor's degree or trade qualification; advanced studies such as an MBA are highly regarded. Your background will include extensive experience in the mining or construction industries, preferably within the region, along with proven success engaging with C‑suite executives and leadership teams.
You'll also have prior sales experience in mining services, equipment or rental industries and a robust professional network in these sectors. Technically you will possess a solid understanding of open‑pit and underground mining methods, technology and processing, along with familiarity using CRM tools such as Salesforce and expertise in contractual, legal and risk‑management processes. Personally you are an excellent communicator with a talent for building strong relationships, a proactive mindset and a keen focus on achieving commercially‑driven customer‑centric outcomes.
Key Skills and Attributes
* Proven qualifications and experience in the mining, construction or related industries with demonstrated success working with senior leadership teams
* Advanced understanding of mining methods, technology, CRM tools (e.g. Salesforce) and risk‑management processes
* Strong regional professional network and prior sales experience in mining services, equipment or rentals
* Exceptional relationship‑building skills with a talent for stakeholder engagement and client development
* Effective problem‑solving, proactive thinking and a commercial mindset to achieve client‑focused results
* Passion for identifying and driving new business opportunities while meeting team objectives
What we offer
* Flexible hybrid work model
* Supportive inclusive culture that values innovation and continuous improvement
* Opportunity to work with an amazing team on a high‑impact project
* Collaborative values‑led culture with a global reach
* Access to leading‑edge technology and systems
* Competitive salary and employee benefits package
About us
Thiess works with clients in Australia, Asia and the Americas in the dynamic field of open‑cut and underground mining. The pioneering spirit of our founders, the legendary Thiess brothers, is our legacy and inspires our vision to harness the power of people and technology to drive sustainable change.
At Thiess you will have the opportunity to play a part in the global energy transition. We are growing our commodities portfolio to include metals and minerals critical to the energy transition and developing services to enable sustainable mining.
We're creating a culture of curiosity, knowledge‑sharing and continuous learning supporting our people to contribute to Thiess success and continued growth in sustainable mining.
We recognise the value of an inclusive and diverse workplace through our vision of better together. We're focused on creating an inclusive environment to enable our people to bring their best selves to work because they feel safe, included and empowered.
How to apply
This role is an opportunity to take the next step in your career. With our culture of recognition, development and a stimulating and satisfying work environment there is no better time to join Thiess.
Thiess follows a Pre‑Employment Process for all successful applicants which includes two employment references, a National Police Check and a medical assessment. These checks are essential to your application and your recruiter will support you through the process.
Please click the apply button to apply for this role.
Applications close: Friday 17 October 2025
Required experience: Manager level
Vacancy: 1
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