About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Find out more at www.accenture.com.
We are
Accenture's Public Service Practice partners with government organisations to rethink service delivery, address challenges such as outdated systems and limited budgets, and meet the evolving needs of citizens. Our team is committed to empowering organisations to achieve high performance and deliver improved social, economic, and health outcomes for the communities they serve.
Job Description
Accenture is seeking a dynamic and results‐driven Client Account Manager to join our Public Service Practice. In this pivotal role, you will drive client engagement, foster strategic relationships, and define, sell, and deliver innovative solutions tailored to the unique challenges and opportunities of public service clients. If you are a strategic thinker with a passion for growth, business relationship building, and industry leadership, we encourage you to apply for this exciting opportunity.
Key Responsibilities
* Drive client engagement and foster strategic relationships, ensuring delivery of innovative solutions that address clients' unique needs.
* Lead complex, cross‐functional engagements to drive client expansion and deliver solutions aligned with clients' business objectives.
* Take end to end accountability in defining and selling innovative solutions tailored to the challenges and opportunities within the Public Service Industry.
* Build and lead diverse teams to deliver innovative solutions in alignment with client goals and expectations.
* Address delivery challenges to meet contractual commitments, service level agreements, and maintain high client satisfaction standards.
* Utilise advanced skills in strategic planning and market analysis to identify growth opportunities and drive business outcomes.
* Originate opportunities in compliance with probity and procurement pathways; drive innovative constructs and solutioning to grow business.
* Manage sales, revenue, and profitability, managing account financials and key commercial processes.
* Foster ecosystem collaboration with technology vendors, service providers (including small and medium enterprises), and industry partners to encourage innovation and deliver public value.
* Take ownership and drive excellence across account strategy, sales proposals, and contracted delivery outcomes.
* Represent the Public Service Practice at industry events and forums, contributing to the development of thought leadership, brand, and reputation.
Qualifications
* Minimum of 8 years' experience working in or consulting to Public Service, with a strong understanding of the sector's business strategy, technologies, processes, and policies.
* Proven track record in business development, with experience building and maintaining relationships with senior executives at client organisations.
* Exceptional communication and interpersonal skills, with the ability to manage teams and build strong client and team relationships.
* Strong analytical and problem‐solving skills, with a demonstrated ability to develop and tailor solutions to client needs.
* Comprehensive industry and consulting experience, including strategy, solutioning, and/or implementation delivery.
* Solid commercial background, including proposal writing, pricing, and contracting.
Benefits and Growth Opportunities
* Continuous Learning: Expand your skillset and expertise through Accenture's 24/7 expert‐curated learning boards, webinars, and classroom‐style training programs.
* Innovation: Access resources to leverage the latest technologies and drive innovation with some of the world's most recognised organisations.
* Career Growth: Advance your career as far as your ambitions take you, with support for your professional development at every step.
* Inclusive Culture: Bring your whole self to a company committed to being the most diverse in the world, delivering real‐time performance feedback based on your strengths.
How to Apply
If you are passionate about transforming public service, driving strategic client relationships, and delivering lasting value for communities, we invite you to apply and become part of Accenture's mission‐driven team.
Benefits of Working at Accenture
* 18 weeks paid parental leave
* Long & short‐term career break opportunities
* Structured career development program
* Local and international career opportunities.
* Certified as a Family Inclusive WorkplaceTM
* Flexible Work Arrangements - centered around Accenture's Truly Human ethos and our commitment to supporting the health and wellbeing of our people.
* We are proud to be in the top 3 of last year's Diversity & Inclusion Index!
Equal Employment Opportunity Statement
Accenture is an EEO and affirmative action employer of Females/Minorities/Veterans/Individuals with Disabilities.
Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in 'where', 'when' and 'how' our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need.
We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email exectalent@accenture.com and cite the relevant Job Number, or contact us on +61 2 9005 5000.
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