Group Retail Bottleshop Manager
About Us
HBH Group is a growing hospitality group based in Brisbane, managing a diverse portfolio of venues including independent bottle shops, breweries, cafés, and hotels. We’re passionate about delivering exceptional products and memorable experiences to our community. Our bottle shops are positioned as premium, independent retailers, giving us the flexibility to curate exciting ranges and showcase the best of local, craft, and boutique producers.
Role Overview
The Group Retail Bottle Shop Manager is responsible for overseeing the day-to-day operations of premium independent bottle shops, with a strong focus on customer service, supplier engagement, stock management, and local brand representation. This is a dynamic and rewarding role suited to someone who enjoys autonomy, has an eye for detail, and is keen to grow with an expanding group.
You’ll also play a key role in sourcing new products, negotiating with suppliers, setting pricing based on target margins, managing in-store promotions and specials, and contributing to the future development of the business—including assisting with the setup of new locations and potential multi-site leadership.
Key Responsibilities
* Store Operations
* Oversee daily operations, ensuring the stores are clean, well-stocked, and running smoothly.
* Deliver exceptional customer service and foster a welcoming retail environment.
* Lead and train team members to uphold brand standards and compliance obligations.
* Ensure strict adherence to liquor licensing and responsible service requirements.
* Product Sourcing & Supplier Liaison
* Build and maintain strong relationships with suppliers and reps.
* Source new and exciting products in line with customer trends and premium positioning.
* Manage order cycles and negotiate pricing to maximise value and margins.
* Coordinate promotional activity and in-store specials with supplier support.
* Stock Management & Merchandising
* Monitor stock levels, conduct stocktakes, and manage inventory movement.
* Cost products appropriately and maintain pricing in line with margin targets.
* Execute eye-catching merchandising and retail displays that drive sales.
* Ensure accurate pricing, signage, and promo communication throughout the store.
* Business & Brand Development
* Represent HBH Group’s retail values and maintain our premium independent brand voice.
* Provide feedback on sales trends, customer preferences, and competitor activity.
* Assist in the setup of future bottle shop locations, including fit-out planning, systems setup, and stock establishment.
* Opportunity to grow into a multi-site retail management role as HBH Group expands.
Skills & Experience Required
* Minimum 2 years in a retail liquor management role (or similar hospitality retail).
* Sound knowledge of liquor products and industry trends.
* Experience with supplier negotiation, product costing, and inventory systems.
* Understanding of retail merchandising and promotional activity.
* Current RSA and an understanding of licensing laws.
* Strong organizational and communication skills.
* A proactive and commercially driven mindset.
What We Offer
* Competitive salary based on experience.
* A fun, supportive, and passionate work environment.
* Staff discounts and perks.
* The chance to be part of a growing and innovative group of businesses
* Team socials and activities
* Salary sacrifice options
If you think this role may be suitable for you, please submit a cover letter outlining your experience along with your resume at your earliest convenience.
If you have further questions about the role, please email mel@skjcapital.com