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It change and enablement manager (health manager level 3)

Sydney
Sydney Local Health District
IT
Posted: 18 March
Offer description

Employment Type: Permanent Full Time

Position Classification: Health Manager Level 3

Remuneration: $132,236 - $150,222 per annum + Annual Leave Loading + Superannuation

Location: Royal Prince Alfred Hospital

Requisition ID: REQ642762

Sydney Local Health District is responsible for the health and wellbeing of more than 740,000 people living within our boundaries, as well as many more from rural and remote parts of NSW and Australia. We have hospitals and health services delivered in various locations in the community and in people's homes.

About The Role

Digital Health and Innovation within Sydney Local Health District is seeking our new Manager, Change and Enablement. This is a newly created leadership role focused on strengthening change, problem and knowledge management across our Service Delivery function. It is a critical position that ensures change controls are robust, communications are customer centric, and incidents and problems are reviewed and analysed using structured frameworks to drive continuous improvement. The role will also chair and uplift the District's Change Advisory Board, ensuring technology change is governed effectively while enabling safe, timely delivery.

We are looking for a technically strong, customer focused change leader with experience coordinating complex change within a live service delivery environment. You will lead our Knowledge and Case Management team and play a central role in uplifting capability, governance maturity and operational enablement.

If you thrive in structured environments, enjoy bringing clarity to complexity and want to make a tangible impact on patient care through better digital service delivery, we would love to hear from you.

For more information, please view the Position Description.

Ideal Candidate

* Tertiary qualification and/or relevant experience in leading and delivering large-scale IT Change Management processes aligned with ITIL and service management best practices, including the development of policies, procedures, and frameworks that enable safe and controlled change.
* Proven ability to lead through influence, inspire collaboration, and embed a culture of accountability and continuous improvement. Demonstrated experience in chairing Change Advisory Boards (CABs), guiding multidisciplinary teams, and building capability across diverse stakeholder groups.
* Exceptional communication and interpersonal skills, with the ability to simplify complex technical concepts, present confidently to executive and clinical audiences, develop process documentation and communications, and negotiate successful outcomes under pressure.

Benefits and Perks!

* Accrued Day Off each month for Full Time positions, paid Parental Leave & Annual Leave loading
* Opportunity for extra tax savings through Salary Packaging and Novated Leasing. For more information visit SalaryPackagingPlus
* Access to free courses, qualifications and coaching via Sydney Education
* Access to confidential EAP counselling for staff and their families
* Because we care about your health: Free annual influenza vaccination, discounted Fitness Passport membership, and free telehealth nutrition and wellness resources from qualified professionals.

For more information, please visit Benefits at SLHD.

Working for Sydney Local Health District - NSW Health

SLHD is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Aboriginal and Torres Strait Islander people and people with disability are encouraged to apply for all internal and externally advertised positions. If you require assistance, please advise the contact person at the time of your application.

Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles within NSW Health. For more information, please visit https://www.steppingup.health.nsw.gov.au/

Sydney Local Health District is committed to implementing the Child Safe Standards.

For more information about SLHD please visit 'Working With Us'.

To further connect with us, check us out on LinkedIn.

For enquiries, please contact Cindy Lam via email at Cindy.Lam@health.nsw.gov.au.

Join the team enriching health in millions of ways every day, apply now!

Applications Close: 17 March 2026.

For Applicant Support and Information, visit 'Applicant Information'.

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