Clinical Template Specialist
We are seeking Clinical Template Specialists to support clinicians using our product.
* Review clinical document examples provided by users and transform them into high-quality note and document templates compatible with Heidi.
* Collaborate with our Customer Success, Go-To-Market & Medical Knowledge teams to understand user requirements and develop new templates during onboarding.
* Participate in template training initiatives for Heidi's users.
* Develop a deep understanding of Heidi and its integration with client workflows.
Engage with current Heidi users directly to optimise their existing templates and help achieve desired outputs.
Provide exceptional customer support by promptly triaging and responding to inquiries to resolve issues and queries.
Benefits:
* Foster collaboration among cross-functional teams to deliver best-in-class solutions.
* Opportunities for growth and professional development within the Medical Knowledge Team.
* A dynamic work environment that promotes innovation and continuous improvement.
Requirements:
* Strong clinical knowledge and experience working with healthcare professionals.
* Ability to review and transform complex clinical documents into usable templates.
* Excellent communication and interpersonal skills to collaborate effectively with stakeholders.