The opportunity Delaware North Australia is hiring a full time Director, Food & Beverage Operations at the iconic Melbourne Cricket Ground (MCG).
Reporting to the General Manager, this is an exceptional leadership chance for a seasoned hospitality qualified to oversee all food and beverage operations across both scheduled major events and day-to-day venue activities.This role is about more than managing service.
It's about building solid, trusted relationships internally and externally, leading large and diverse teams, and being the problem-solver who thrives in the fast-paced, high-pressure environment of major events.
To succeed, you'll need to inspire people, create alignment across departments, and elevate the guest experience while driving operational excellence and profitability.What we offer Work at one of Australia's most iconic sporting venues, shaping memorable experiences for thousands of guestsJoin a high performing and capable teamFree Parking and discounted mealsJoin us at Delaware North and be part of a global hospitality leader committed to growth, innovation and investing in peopleWhat you will do?
Lead, develop, and inspire teams across Food & Beverage, Compliance, Customer Experience, and Workforce Allocations, fostering a culture of collaboration, accountability, and service excellenceForge trusted partnerships with internal stakeholders, external partners, and our clientTackle operational challenges head on, ensuring seamless delivery during major eventsDrive the operational and financial performance of all F&B; outletsInnovate and enhance guest offeringsChampion compliance with safety, hygiene, licensing, and regulatory standardsOversee budgeting, forecasting, cost management, and reportingBe visible and hands-on during major events and weekends, leading your team when it matters mostMore about you Extensive senior leadership experience in high-volume, high-profile venues and stadium environments, with a proven ability to navigate complex operational landscapes and deliver exceptional outcomes under pressureStrong commercial acumen, including full P&L; accountability, strategic cost control, and expert-level vendor negotiations that drive profitability and long-term valueDemonstrated success in elevating guest experiences, championing innovation, and leading transformative change initiatives that enhance brand reputation and operational excellenceExceptional stakeholder engagement skills, with a track record of building trust and influence across cross-functional teams, executive leadership, and external partnersOutstanding organisational and people leadership, with deep experience in coaching, mentoring, and developing high-performing teams aligned to strategic goalsRelevant qualifications in hospitality, business, or operations management are highly regardedApply now to lead the F&B; operations at MCG, and help us deliver unforgettable experiences, every time the crowd takes their seat.The application period will close on 07/10/2025, unless sufficient qualified candidates are identified sooner.Who we are With a capacity of more than 100,000, the MCG is the largest sporting stadium in the Southern Hemisphere.
This iconic venue isn't just about sports; it's a cultural hub that hosts multiple Australian Football League teams, cricket matches, concerts, and an array of special events and non-event-day functions.
Join a dynamic team at the heart of Melbourne's vibrant entertainment scene, where every day brings new excitement and challenges.
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📌 Director Food & Beverage Operations, Melbourne Cricket Ground
🏢 Delaware North
📍 Melbourne