Service Coordinator page is loaded## Service Coordinatorlocations: Home Care Alburytime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 19, 2026 (30 days left to apply)job requisition id: JR-7236**Employment Type:** Permanent Full Time**Hours:** 38 hours per week**Salary:** Reflective of experience**Location:** Albury or Young Home Care Office**Upload with application:** Resume, cover letter, and all relevant qualifications**Contact:** Annette Berridge | Regional Manager | **Where there's life, there's Mercy.****Where there's care, there's You.**For over a century, our incredible teams have provided care for people when they need it most. Our Home Care team feels great pride in this, and they value the security and stability we offer. But it also means so much opportunity - to build on all that's gone before, to grow your impact and gain experience that's hard to find elsewhere.As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you'll have the chance to make an impact and gain experience that's hard to find elsewhere.**At Mercy Health, it's all about taking what we have and making it better.****To do that, we need you.****Join us at Mercy Health, and help our teams deliver even greater outcomes.****About the opportunity**At Mercy Health, each moment, no matter how small, truly matters - and as a Service Coordinator, you'll create cherished moments each day.Working closely with a team of care advisors, referral agencies and service providers, our Service Coordinators are responsible for coordinating the rostering and support of a team of Home Care Workers to ensure the right employee is rostered to provide the right service, to the right client, at the right time.**What you'll bring**You're reliable, resilient and have a whole lot of heart. Most importantly, you are genuinely interested in supporting others and making a difference in your community.To thrive in this role, you will have:* Passionate about helping people in your community, have strong relationship building and time management skills.* Excellent customer service, negotiation and documentation skills* Excellent oral and written communication skills* Computer literacy* Experience with service coordination and rostering using an electronic client data management system will be an advantage* Relevant qualifications in Community Services or Aged Care administration* Knowledge of program guidelines and standards.Join us and make a meaningful difference in people's lives - and your career.**Apply now**Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.*We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.**We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.**The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We're proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.*The Mercy Health Team is growing, and we warmly welcome the opportunity for you to become a valued member of our team. We invite you to search our current job openings and submit your application for those that align with your qualifications and aspirations. Rest assured, we are committed to keeping you informed about your application progress and any exciting new career opportunities that may pique your interest. We appreciate your keen interest in becoming a part of Mercy Health, and we look forward to potentially welcoming you aboard.
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