Job Overview
The role of Assistant Store Manager is a pivotal position within the retail team, focusing on leadership and customer service.
This key position requires an experienced individual to lead by example, drive sales, and foster a loyal customer base.
About the Role
1. Main Responsibilities:
* Strive for excellence in every customer interaction, ensuring exceptional service and exceeding expectations.
* Foster strong relationships with existing customers and actively build a new portfolio through effective communication and sales strategies.
* Serve as a role model, exemplifying passion and enthusiasm to inspire the team and maintain a positive work environment.
* Support recruitment efforts, coaching, and motivating team members to achieve business objectives.
* Contribute to implementing monthly service and sales plans, setting goals, and targets that align with company expectations.
* Promote seamless onboarding for new starters, providing essential guidance and support during their in-store experience.
2. About You:
* A seasoned professional with 1-2 years of experience working in a dynamic multi-cultural retail environment.
* Demonstrated success in luxury, fashion, cosmetics, or lifestyle brands, showcasing leadership and coaching skills.
* Proven digital proficiency, learning agility, and a growth mindset, enabling adaptability in a rapidly evolving industry.
* A charismatic personality that fosters trustful relationships, facilitating effective collaboration and communication within the team.
What We Offer
3. Benefits:
* Swarovski products discounts available to employees.
* An Employee Assistance Program offering support and resources when needed.
* Volunteering leave to encourage community engagement and social responsibility.
* Ongoing learning and development programs to enhance skills and career growth.