About the role
As the first point of contact for all customers, this role gives you an opportunity to play a critical part in the Specsavers Audiology Customer Journey by offering expert guidance and support to the community. You will also have the opportunity to progress from an Audiology Assistant into a Clinic Manager through our comprehensive training program. The role is Part Time ideally working 4 days per week with the hours 9am to 1 pm each day (working hours are flexible hours).
Provide exceptional customer service and build lasting positive relationships
* Perform hearing screening and hearing aid maintenance (full training provided)
* Schedule appointments through the Simply Hearing system
* Manage administrative duties
* Liaise with store partners and ensure smooth flow of daily clinic operations
* An opportunity to grow in the role and take on further training in the Audiology Industry
To be successful in this role, you will possess the following;
* Passionate about making a meaningful impact on the lives of others
* Previous experience in a fast-paced retail/customer service environment
* Previous experience in Audiology, allied health preferred but not essential
* Strong interpersonal and communication skills, with empathy towards others
* Strong computer literacy and highly adept in Bluetooth and troubleshooting technology
* Committed towards continuous learning and development. Full Audiology training provided
Benefits & Perks
* Two Free pairs of glasses per year
* Birthday and Volunteer Leave
* 30% Family & Friends discount
* Health & wellbeing support through our Employee Assistant program
* Retail discounts through Specsavers Perks program
* Work-life balance and permanent employment opportunity
* Permanent Part time opportunity with flexible hours