Seeking an experienced Customer Service Scheduler to join the Perth team in the city
* Competitive pay and long-term stability in a growing industry
* Opportunity to work in a fast-paced, centralised scheduling team
* Join a supportive team culture focused on safety and service excellence
Short Description
We are currently seeking a proactive and organised Customer Service Scheduler / Allocator to join our East Perth operations team. This role focuses on coordinating the daily concrete delivery schedule, balancing customer service, cost efficiency, and logistics planning.
About Our Client
Our client is a well-established leader in the building materials sector, with a national footprint and a strong safety-first culture. They are known for delivering high-quality products and services to the construction industry and are focused on operational excellence, customer satisfaction, and sustainability.
About the Position
* Allocate fleet and direct drivers to maximise delivery efficiency
* Liaise with internal teams to ensure accurate and timely dispatch
* Respond to jobsite changes and adjust schedules accordingly
* Maintain accurate records of cycle times and job interruptions
* Work closely with plant and fleet staff to optimise logistics
Key Responsibilities Include
* Oversee and adjust schedules to meet customer demand and plant capacity
* Maintain strong communication with drivers, CSOs, and site teams
* Escalate and report on delivery issues or disruptions
* Ensure compliance with fatigue management and safety policies
* Provide feedback for continuous improvement in delivery operations
Skills and Experience Required
* Prior experience in scheduling, dispatch, or logistics coordination
* Knowledge of Perth metro and surrounding areas
* Strong communication and problem-solving skills
* Ability to work in a fast-paced environment with shifting priorities
* Sound computer literacy and willingness to learn new systems
* Concrete or construction industry experience (desirable)
* Work for a national organisation with a strong reputation
* Supportive and inclusive team culture
* Career progression opportunities within logistics and operations
* Focused onboarding and continuous improvement training
Apply Now
Click the Apply button now or for more information contact:
Phone: (02) 4927 7766
Job Reference Number: 7019J202573619
About WorkPac
WorkPac is Australia's largest privately owned workforce solutions business. We add value to our candidates by providing recruitment, skills and career development opportunities across the Mining, Construction, Healthcare industries and more. Choosing WorkPac is always a Good Move.
At WorkPac, we foster a work environment where everyone feels welcome and valued. As an Equal Employment Opportunity employer, we welcome applicants from all backgrounds and embrace diversity in race, gender, age, religion, culture, and ability.
We understand that finding and securing a job or realising a career change can be challenging. When you apply for a job with WorkPac, we're here to help make it a little easier for you.
Make your next Good Move today.
Recruitment
Our recruiters will review your application against our clients needs and may contact you to go through our recruitment process. This may include an interview, reference checks, pre-employment medicals, verification of documents including tickets/licences and right to work in Australia.
Once the client has approved your application, you will commence our mobilisation process. The requirements of your mobilisation may differ depending on the job and industry. Your dedicated recruiter and/or mobilisation officer will step you through the process.
Employment
We are here to support you during your employment with WorkPac. If you have questions relating to your pay, safety, PPE, training or other opportunities, please reach out to your dedicated recruiter.
Register with WorkPac to find, apply & track your next Good Move using myWorkPac.
* Easily search and apply for jobs online
* Maintain your profile with up to date details
* Manage your journey including Notice of Offers, submitting timesheets, accessing payslips and more
* Access your myBenefits including 100's of perks, discounts and deals nationally
* Discounted Bupa Private health insurance
* Download the myWorkPac app from the Apple App Store or the Google Play Store
#J-18808-Ljbffr