Trade Counter Assistant Role
We are a leading supplier of plumbing and bathroom products with over 900 branches globally. As part of our Trade Counter team in Wollongong, you will help plumbers and other tradespeople access the products they need for building and renovation projects.
A typical day involves:
* Providing customer service and information about products
* Providing quotes both in person and over the phone
* Undertaking pick packing and stock control activities
* Helping to keep the branch tidy and safe
* Making occasional deliveries to customers using a company vehicle
To be successful in this role, you will need to have previous experience in retail sales or customer service, enjoy helping customers both in person and over the phone, be able to use a computer and be happy to learn new systems, and have a clean valid drivers licence and be open to working various shifts including weekends.
Key Responsibilities:
- Provide excellent customer service and respond to customer inquiries
- Process transactions and handle customer payments
- Maintain accurate records and reports
- Work effectively as part of a team and contribute to a positive work environment
Requirements:
- Previous experience in retail sales or customer service
- Ability to work effectively in a fast-paced environment
- Strong communication and interpersonal skills
- Basic computer skills and ability to learn new systems
What We Offer:
- Competitive salary and benefits package
- Opportunities for career advancement and professional development
- A dynamic and supportive work environment
Working Hours:
- Various shifts including weekends