Journey Coordinator – Stepped Care - CairnsJob No: NWRH151Are you interested in being part of one of Australia’s leading regional and community-based Mental Health Service providers?Role available in CairnsWe have a Full Time role availableExcellent starting salaries $73,000 - $85,000 (commensurate with experience), plus 5 weeks annual leave.Come for the life experience, stay for the lifestyleNorth and West Remote Health (NWRH) is currently seeking an adaptable Journey Coordinator within the Stepped Care service system to join our team.The Journey Coordinators are dedicated positions within the Stepped Care service system that operate as an independent partner in a person’s care journey. They may be standalone services, delivered within a Front Door service, or as an adjunct to other Stepped Care services. The role ensures individuals are at the centre of their own health and wellbeing, leading to improved care and mental health outcomes.Your primary responsibility will be to deliver high-quality support and services by improving outcomes for Stepped Care participants, building psycho-social education, supporting access to self-management approaches including digital mental health services and group programs, and facilitating the Stepped Care model to ensure quality, continuity, and coordination of care between service providers.This is a full-time role based in Cairns with outreach travel required.It's challenging, but we make a difference.NWRH is seeking dedicated individuals who are culturally sensitive, adaptable, and able to work independently and autonomously.You will need high-level communication and negotiation skills to establish and support respectful, trusting relationships with individuals, teams, NWRH staff, and the community.Our teams are diverse, including professionals from across Australia with various ages, skills, and specialisations, fostering collaboration and learning from different perspectives.What is Stepped Care?The model is based on five principles:Support starts at the time of askingEvery interaction builds confidence in the systemOverwhelmingly compassionateOutcomes that really matterThe system stretches, not the personThese principles guide the future system and service delivery.About youWe seek individuals with the following qualities and experience:Ability to establish, develop, and maintain productive relationships and networksExperience in partnerships and collaborations that enhance outcomes and improve the service systemUnderstanding of mental health challenges and their impact on individualsAbility to develop genuine relationships with clients accessing Stepped CareRecovery-focused, person-centred, strengths-based, and trauma-informed approachMinimum Certificate IV in a mental health-related qualification (only those with suitable qualifications will be considered)If you are passionate about connecting with communities and making a real difference, this could be the role for you!You will join a supportive network of colleagues across QLD and a team of mental health and allied health professionals.In return, you'll receive an excellent salary plus additional benefits, including:Up to $15,900 salary sacrificingAnnual leave loading of 17.5%5 weeks annual leaveRelocation assistance10 days Paid Professional Development LeaveContinuous Professional DevelopmentPaid Parental and Partner LeaveEAP for you and your familyExternal supervision benefitsSupportive, dynamic, and innovative leadership teamYour birthday off on us!Recognition of Service ($500 after 2 years of service!)Digits only or add + for international numbersStreet *Street Cont.City, Town or Suburb *Postcode or Zipcode *Country *State, Region or Province *LinkedIn URL (Please click on your profile and copy the URL from your profile page.)QuestionsPlease outline your eligibility to work in Australia *I am an Australian citizen/permanent residentI hold a current unrestricted Australian work visaNone of the abovePlease confirm if you have worked for our organisation before? *YesNoNot SureDo you understand this role is based in Cairns? *YesNoDo you have a current C Class Driver's License? *YesNoOtherDo you currently hold a blue and yellow card/NDIS worker screening, or are willing to obtain prior to employment? *I hold an NDIS Worker Screening Check (previously yellow card)I hold a Blue cardI hold a combined Blue card/NDIS worker screeningI have neither but am willing to obtainAHPRA registeredPlease outline your relevant qualifications and registrations *What appeals to you about this role and why would you be a great addition to the NWRH team? *If successful, when would you be available to start? *
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