Job Title: Hospitality Leader
About the Role Our client is seeking a skilled and experienced Hospitality Leader to join their team.
This is a full-time permanent position offering excellent opportunities for career development in a dynamic hospitality environment.
Key Responsibilities:
* Direct and oversee reservation, reception, room service and housekeeping activities.
* Supervise security arrangements, and garden and property maintenance.
* Plan and supervise bar, restaurant, function and conference activities.
* Observe liquor and other laws and regulations.
* Assess and review customer satisfaction and implement service improvements.
* Oversee accounting and purchasing activities.
* Evaluate hotel staff performance to maintain high standards.
* Prepare and manage departmental budgets, monitor financial performance, and control operational costs.
* Coordinate with sales and marketing teams to develop promotional activities and attract new business.
* Liaise with suppliers and negotiate contracts for goods and services.
* Develop and maintain relationships with corporate clients and travel agencies.
* Prepare operational reports for senior management and stakeholders.
* Implement and maintain hotel policies and standard operating procedures.
Essential Requirements:
* Qualifications:
o Associate degree or higher in Hospitality Management.
* Experience:
o Minimum 1 year of relevant experience in hotel management or hospitality operations.
* Skill Attributes:
o Strong leadership and team management abilities.
o Excellent customer service and communication skills.
o Financial management and reporting capabilities.
o Attention to detail and commitment to quality standards.
o Able to work independently and make sound decisions.
o Knowledge of workplace health and safety requirements.
What Our Client Offers:
* Competitive salary of $75,000 - $80,000 per annum.
* Superannuation contributions.
* Full-time permanent employment.
* Opportunities for professional development.
* Stable work environment.