At Blackwoods, we’re dedicated to helping our customers create safer, more productive workplaces. As a Strategic Account Manager, you’ll play a pivotal role in strengthening high‑value customer relationships, driving commercial growth, and delivering exceptional customer experiences across a diverse national portfolio. If you're passionate about delivering value, building strategic partnerships and driving commercial success, we’d love to hear from you. Your Opportunity We are seeking an influential, commercially savvy Strategic Account Manager to build and grow long-term strategic customer partnerships. In this role, you will develop and execute customer business plans, identify opportunities to increase margin and share of wallet, and work closely with cross‑functional teams to deliver outstanding operational and customer outcomes. This is a key leadership role (without direct reports) suited to someone who thrives in a complex, fast‑moving environment and enjoys engaging with senior stakeholders — both internally and externally. What You’ll Be Doing: Drive commercial performance by delivering revenue, gross profit, and trading margin targets, while enhancing profitability through CPS initiatives and preferred brand strategies Develop and execute strategic business plans, including customer account plans, quarterly field sales plans, and tailored proposals that align with pricing frameworks and category guidelines Deepen customer relationships at all levels by leveraging strong networks, fostering engagement, and leading structured operating rhythms to support contract delivery and project success Collaborate cross‑functionally with Supply Chain, Inventory, Demand Planning, Purchasing, and Customer Service teams to reduce backlog, improve delivery performance, and streamline ordering processes Promote a high‑performance culture by championing diversity and inclusion, supporting community initiatives, enhancing team capability, and driving continuous improvement in HSE compliance and reporting What You’ll Bring: Proven sales, account management or customer-facing experience, with the ability to build trusted senior stakeholder relationships and collaborate cross‑functionally Strong commercial acumen, data‑driven decision‑making and project management capability Excellent communication, presentation and organisational skills, with the ability to manage complexity and multiple priorities A customer-centric mindset focused on identifying value-adding solutions, supported by high attention to detail and reliable follow-through Resilience, persistence and an inclusive approach that values diverse perspectives and collaborative ways of working What’s in it for you: Work with a highly respected brand and trusted market leader Opportunity to influence major customers and drive meaningful commercial outcomes Collaborative and supportive culture across national teams Ongoing career development and learning opportunities Hybrid and flexible work conditions (role-based) Wesfarmers retail and corporate discounts (Bunnings, Kmart, Target, Officeworks, OnePass More!) Next Steps If you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them. As part of our recruitment process and commitment to safety, you may be required to undertake background checks (which may include a police check, a pre-employment medical assessment; and/or drug & alcohol testing) as part of your application process. Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI community and people with disabilities. Video