Join a Legendary Team Keeping CAT Machines Running StrongElite Skills. Elite Gear.
Step into a legacy of excellence with our Metro Field Service team, based out of our Laverton branch on a 7x7 roster, where innovation meets the open road. We're on the hunt for a trade-qualified Field Service Diesel Technician – someone ready to roll up their sleeves, hit the road, and get hands-on with some of the toughest machinery on earth.
As part of our field service team, you won't just be turning spanners – you'll be the front line of support for our customers. From diagnostics to major repairs, you'll bring CAT equipment back to life, wherever the job takes you – on site, in the paddock, or out in the bush.
At William Adams, we've spent nearly a century shaping Australia's heavy machinery industry. With Caterpillar by our side, we power the engines of construction, mining, agriculture, marine and more – and we do it with pride.
This isn't your average workshop gig – it's a field-based mission. Big machines. Big responsibility. Bigger rewards.
Are you ready to make your mark?ABOUT THE ROLEYour typical day will include:
Onsite technical troubleshooting and fault finding including; diagnostics, repairs and maintenance on Cat equipment and their components; hydraulics, transmissions and engines
Providing outstanding customer service to our loyal customers
Compiling and completing accurate reporting
Working autonomously to manage your time and maximise efficiency
Maintaining a safe and clean work environment
Liaising with our internal service and parts department
Maintaining a William Adams service vehicle
ABOUT YOU
To be considered for this role you will have the following skills, experience and attributes:
Qualified Diesel Technician with experience on Caterpillar machines (preferred)
2+ years experience working in a Field Service role (preferred)
Have advanced mechanical diagnostic skills with Cat computer diagnostics knowledge (great to have)
A proactive and positive attitude, with strong work ethic
A strong commitment to safety, health & environment procedures
Hold a current Drivers Licence
Proven ability to be self-motivated and to work unsupervised
WHAT IS ON OFFER?...
A competitive base rate + Allowances + Leave Loading + Super
Uniforms (laundered) + PPE
Tool Loans (interest free)
Fully equipped service vehicle
Overtime (plenty on offer)
OEM Tooling
Cat parts store discount
Ongoing training & development
Relocation assistance up to $5000 for eligible candidates
Career progression opportunities
Employee Assistance Program
Access to our Wellbeing portal, packed with resources and tools to support your physical, mental and emotional wellbeing
Save with The Hub, our reward and benefits platform with discounts at over 470 retailers such as; JB HI-FI, Woolworths, Flight Centre + more
If you have experience in the field and enjoy work independently, and you want to join a team who are proud to represent a globally recognised brand, this may be the role for you