Maintain and configure Health Cloud and Service Cloud applications, certified Salesforce Admin ADM201/211, Salesforce integration and DevOps skills.
Job Title: Salesforce Environments Engineer * 2
Salesforce Support Analyst *1
Contract: Initial 12-month contract with a planned 12-month extension
Location: Sydney, Melbourne, ACT or Brisbane, flexible working arrangements on offer
Clearance: Must be an Australian Citizen and either hold or be willing to obtain a Baseline security clearance.
Our client is a large and established Federal Government agency, they support a better life for hundreds of thousands of Australians in our community. Their Office of the CIO is undertaking major work programs to deliver innovative fit-for-need ICT-based solutions to improve their major business scheme.
The work involves multiple projects spanning a number of current industry-leading technologies, including Salesforce as a core component.
Duties
* Maintain and configure Health Cloud and Service Cloud applications.
* Manage Salesforce Sandboxes and Scratch Org to support development teams.
* Develop and continuously improve standards for Salesforce environment and release management.
* Seek out automation opportunities for improved management of the Salesforce landscape
* Perform ongoing system administration including maintaining user roles, monitoring application storage, security settings, profiles, sharing rules, workflow rules, and data integrity.
* Troubleshoot identified Salesforce issues and work with external vendors to resolve them.
* Create release plans to deploy projects and BAU fixes into Production.
* Maintain platform security.
* Install and configure 3rd party packages.
* Raise support tickets with Salesforce.
* Develop and maintain documentation on processes, policies, and configuration.
* Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users.
* Provide support for Salesforce projects and work with team members including Developers, Testers, Project Managers, Cyber Security, Architects, and Business Analysts.
* Attend daily stand ups to review and discuss improvements.
Essential requirements
* At least 3 years' experience within Salesforce eco-system.
* Certified Salesforce Admin ADM201, however ADM211 will be a standout.
* Repeated experience in Scrum/Agile methodologies.
* Experience with Salesforce integration into other technology platforms, automating Salesforce Deployments, and Environment Management tasks.
* 'Quality focused' approach to develop, improve, automate, and implement streamlined processes.
* Ability to work in DevOps environment and configure and support CI/CD functions.
Desirable Skills
* Demonstrable experience in administration and configuration of Salesforce Service Cloud, Einstein Analytics and/or Health Cloud.
* ITIL Foundation Certification and experience.
* Excellent communication skills.
* Comfortable with new ways of thinking about accessibility and enthusiastic about accessible design & development will be highly regarded.
Why apply with Hudson Recruitment?
Wondering which agency to contact for your next role? At Hudson, we genuinely care about people. We are not just another tick-and-flick transactional hiring machine. We value service, reputation and quality and we believe in the power of long-term relationships. We work hard to offer you exceptional opportunities over and again, searching extensively for the best fit for both you and our client. Want to know more? Apply now!
How to Apply: To submit your application, please click Apply. For a confidential discussion, please contact Vera Geng at Hudson Recruitment 0411 521068 or email your CV to vera.geng@hudson.com