Job Title: Branch Operations Manager
Location: Geraldton, Western Australia
The Opportunity
We are seeking a skilled and experienced branch operations manager to lead our team in providing exceptional customer service and delivering high-quality results.
This is a pivotal role that will see you spearhead the coordination, management, and scheduling of day-to-day branch activities. You will work closely with our branch manager to support team members across all departments, provide unparalleled customer service, uphold our strong commitment to HSE standards, and actively contribute to continuous improvement initiatives.
About the Role
* Lead and Develop a High-Performing Team: Foster a positive and inclusive work environment, encouraging collaboration and open communication among team members.
* Drive Operational Excellence: Oversee the efficient management of branch activities, ensuring seamless execution of daily tasks and initiatives.
* Enhance Customer Experience: Develop and implement strategies to deliver exceptional customer service, resulting in increased satisfaction and loyalty.
Komatsu Benefits
* Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family-friendly benefits.
* Financial: Company-funded Income Protection Insurance.
* Career: Recognition, awards, flexibility, further education studies, and internal career development.
* Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health.
* Travel: Discounts with Avis, Qantas, Crown, IHG, and travel agents.
* Yearly Bonus: Potential to receive a yearly bonus.
* Referral Program: $3000 referral payment for referring a successful new employee to Komatsu.