This is a Administration Officer Paediatric Outpatients role with NSW Health based in East Maitland, NSW, AU NSW Health Role Seniority - junior More about the Administration Officer Paediatric Outpatients role at NSW Health Employment Type: Temporary Part Time until June 2026 Position Classification: Administration Officer Level 3 Remuneration: $71,072.43 - $73,287.41 12% Super Hours Per Week Requisition ID: REQ632554 Location: John Hunter Hospital Closing Date: Monday the 26th of Jan Make a difference in paediatric healthcare John Hunter Children’s Hospital is seeking an experienced and motivated Administrative Officer Level 3 to join our Paediatric Outpatients Department. This is a part-time, site-based role providing essential administrative support to ensure the smooth coordination and delivery of outpatient services for children, young people and their families. Working closely with the Project/Operational Manager, and supported professionally by the CYPFS Administration Manager, you will play a key role in a high-volume, fast-paced outpatient environment. About The Role In this position, you will provide high-quality administrative support that contributes to the effective planning, coordination and delivery of paediatric outpatient clinics. You will be required to manage competing priorities while maintaining accuracy, efficiency and a strong customer service focus. Key Responsibilities Provide administrative and operational support to the Project/Operational Manager Assist with rostering and workforce coordination for outpatient clinics Action clinic set-up requests, changes and cancellations Manage and respond to clinic change requests via email Ensure timely, accurate and effective administrative processes in a high-volume outpatient setting Provide high-quality customer service to patients, families, clinicians and stakeholders Maintain records and systems in line with NSW Health policies and procedures About You You are an organised and proactive administrator with experience in an outpatient or healthcare setting. You have strong communication skills, attention to detail and the ability to work effectively both independently and as part of a multidisciplinary team. Demonstrated experience working in an outpatient or healthcare administration setting High-level communication and interpersonal skills Strong organisational skills with the ability to manage competing priorities Demonstrated problem-solving skills and initiative Ability to work collaboratively in a multidisciplinary team environment Demonstrated computer literacy across a range of administrative systems Knowledge of medical terminology (desirable) Why Join Us? At Hunter New England Health, you’ll be part of a forward-thinking organisation committed to innovation, patient-centred care, and excellence in service delivery. You will have the opportunity to lead impactful technology initiatives and work with a supportive team dedicated to improving the health of our communities A commitment to sustainable healthcare – Together Towards Zero Accrued Days Off (ADOs) each month for full-time staff Four weeks annual leave (pro rata for part-time employees) Generous superannuation contributions Attractive salary packaging options Fitness Passport program Employee Assistance Program (EAP) for staff and family members Opportunities to collaborate with a wide range of clinical and non-clinical professionals Join us in supporting high-quality paediatric outpatient care at John Hunter Children’s Hospital. Apply today to be part of a dedicated team making a meaningful difference for children, young people and their families. Need more information? Click here for the Position Description Find out more about applying for this position For role related queries or questions contact Lauren Platt on lauren.platt@health.nsw.gov.au Information For Applicants Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2 Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy. At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact HNELHD-Diversity@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process. An eligibility list will be created for future temporary part time vacancies. To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa. We are unable to accommodate visa sponsorship for applicants requiring a visa for this position. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the NSW Health team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Providing administrative support Managing clinic requests Ensuring customer service Key Strengths ️ Organisational skills ️ Communication skills Problem-solving skills Knowledge of medical terminology Computer literacy Team collaboration A Final Note: This is a role with NSW Health not with Hatch.