Customer Experience Ambassador
Deliver exceptional service to guests, ensuring a warm and welcoming experience from check-in to departure.
* Provide a seamless check-in process, addressing any immediate inquiries or needs.
* Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels.
* Oversee the accurate processing of guest reservations, updates, and special requests, utilizing property management systems for efficient scheduling and availability.
* Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalized recommendations to enhance their experience.
Successful candidates will have demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment.
We value our team members as the heart of our success. Joining us means you'll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance.