Compliance and Workflow Lead | Residential Construction
Compliance and Workflow Lead | Residential Construction
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Direct message the job poster from Locale Homes
Founder & Director | Locale Property Group
Shape the operational backbone of a business redefining how Australians buy and build property.
At Locale, we’re building one of Australia’s most innovative and customer-led property ecosystems, spanning first-home buyers, investors, and finance clients alike. Through Locale Homes, Locale Wealth, and Locale Financial, we guide people from finance to land to builder with clarity, transparency, and zero industry bias.
But behind every seamless client journey, every confident decision, and every smooth project milestone is a high-performance operations engine, and that’s where you come in.
About the Role
As our Compliance & Workflow Lead, you’ll be at the heart of everything we do - owning the processes, systems, and quality controls that drive operational success. This isn’t just an admin role. It’s a chance to lead, optimise, and shape how we scale.
Working closely with the Sales Operations Manager, you’ll drive continual improvement across our pre-construction workflows. You’ll mentor a Sales Administrator, manage complex builder and documentation ecosystems, and act as the guardian of process, compliance, and momentum.
Your work will empower the sales, finance, and customer teams to move faster, smarter, and with more confidence, all while delivering an exceptional customer experience.
What You’ll Do
Drive workflow optimisation
* Own and refine workflows across finance, land, and builder pathways - from first sketch to site start
* Identify friction points and implement changes that increase proactivity, reduce errors, and improve speed
* Partner with the Sales Operations Manager to introduce smarter systems, automations, and scalable tools
* Oversee sketch and estimate submissions to ensure alignment between internal teams and builder partners
* Maintain version control across pricing, specifications, and documentation — eliminating delays and rework
* Ensure all project documentation meets compliance requirements and quality benchmarks
Mentor and manage sales admin
* Lead and develop a high-performing Sales Administrator, with a focus on building skills, ownership, and best-practice habits
* Establish efficient admin procedures drawn from builder-side experience — ensuring seamless support across the business
Collaborate across the Locale ecosystem
* Interface daily with Locale Homes, Locale Wealth, and Locale Financial to maintain flow and remove blockers
* Coordinate builder communications, track project statuses, and maintain visibility across multiple platforms (HubSpot, Monday.com, Excel, SharePoint)
* Contribute to packaging, listings (e.g. REA), builder comparisons, and land pairing processes
Support strategic growth
* Play a key role in onboarding, reporting, and data integrity to support faster, better-informed decisions
* Help evolve our operating model as we scale across WA and nationally — bringing fresh thinking and robust execution
What You Bring
* 3+ years in residential construction, ideally in estimating, drafting, client liaison, or contracts/pre-con
* Experience working within or alongside builders, you understand how to get from sketch to site without delays
* People leadership or mentoring experience, you know how to develop others while keeping high standards
* Tech confidence: Microsoft 365 (Excel, SharePoint, Teams) and CRM/project tools (HubSpot and Monday.com preferred)
* Exceptional attention to detail, prioritisation, and communication skills
* Process-driven mindset, with a natural curiosity for better, smarter ways of working
* Commercial lens, you understand how operational excellence fuels growth and performance
* Solution focused, you hit challenges head on, think on your feet and keep things moving
Why Join Locale?
* Work across three brands: Get exposure to homes, finance, and investment - shaping a 360° view of the property journey
* Innovative, fast-moving team: Be part of an energetic, ideas-led, no-ego crew with real industry impact
* Career growth opportunities: As we scale in WA and nationally, your role can grow into broader leadership or strategic ops
* Purpose and performance: Help everyday Australians make confident property decisions, backed by world-class execution
* Independent and trusted: We work for the customer and champion their experience - no exceptions
* A system builder’s dream: Shape the processes that will support our next phase of growth, from the inside out
This is more than an operations role. It’s a chance to lead, improve, and shape what “great” looks like in property and construction operations.
If you’re ready to be part of something truly different, and take your skills to the next level - apply now.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Finance and Sales
* Industries
Construction
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