Ready to Make a Difference? Join Our Iconic Team at Telstra!
At Telstra, we are a leading telecommunications company where passion meets purpose. As a Retail Customer Service & Sales Consultant, you will join an iconic Aussie brand and help customers find tech solutions that enhance their lives.
Responsibilities
* Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is memorable.
* Be the Go‐To Tech Expert: Stay up‐to‐date with the latest gadgets and services, offering informed guidance and solutions.
* Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs.
Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
Salary and Benefits
* Annual Fixed Remuneration: $64,915.20 per year. Junior rates apply for those under 20 years of age. 12% superannuation included.
* Hourly Rate: $30.33 per hour.
* Variable Remuneration: 10% variable remuneration (subject to plan rules). The first 2 months are guaranteed while you learn.
* Generous Discounts: 30% off Telstra services and exclusive offers with over 240 brands and partners.
* Leave Options: 16 weeks of paid parental leave, Telstra Extra Day Off, gender affirmation leave, cultural leave, blood donor leave, and up to 4 weeks of additional leave purchase.
* Training & Career Growth Opportunities: Access over 17,000 learning programs with LinkedIn Learning and develop your career with our Future Ready program.
* Flexibility: Flexible working hours and a supportive approach to parental leave.
* Recognition & Rewards: Monthly performance rewards and a range of recognition programs to celebrate your success.
* Inclusive Culture: A diverse and inclusive team where everyone's unique perspective is valued and respected.
Qualifications
* Great Communication Skills: You are a natural at connecting with people and making their day better.
* Solution‐Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.
* Sales Drive: You are motivated to achieve (and exceed!) sales targets and KPIs.
* Passion for Learning: You are eager to grow and develop your skills in a dynamic environment.
* Resilience and Positivity: You have a can‐do attitude, even when things get busy.
* Customer‐Facing Experience: Previous experience is a plus but not required – bring your enthusiasm and we'll teach you the rest.
We welcome applicants from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive.
#J-18808-Ljbffr