About the Role
We are currently seeking for a Customer Service Team Member who can deliver high quality service to our client. You’ll be involved in a variety of tasks such as file creation, storage, and retrieval through to liaising with customers and handling queries.
Scope of the role includes:
1. Data Entry / Administration
2. Printing and Fulfilment of customer documents
3. Document preparation
4. Assist with filing and maintenance of document files
5. File creations and retrieval
About you
To be successful in this role, you should display a positive "can-do" attitude and you understand the importance of being a highly reliable individual. You have a keen eye for details and always ensure your work is accurate. In addition, you have a good level of computer literacy coupled with great communication skill to deliver exceptional customer service. You have an excellent administrative, time management and organisation skills and most importantly you have the desire to deliver and exceed our client expectations.
Key Skills and experience include
6. Attention to detail is a must!
7. Good knowledge of MS Office and an ability to quickly learn new technology
8. The ability to work under pressure to achieve stringent service standards
9. Previous customer service experienced highly regarded
10. Be comfortable delivering onsite support to clients (please note this role performs authorised work for authorised provider based on current Victorian government regulations)
In return you will have an opportunity to join a highly regarded global brand committed to investing in its people’s learning and development.