Join to apply for the Pre-Sales Engineer - Document Solutions role at Epson Australia
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Join to apply for the Pre-Sales Engineer - Document Solutions role at Epson Australia
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* Fantastic opportunity for print gurus!
* Hawthorn Location + Free Parking
* Global Organisation
Epson, a leader in printer and imaging markets, is seeking a Pre-Sales Engineer to support its growing Large Format Printing and Document Solutions businesses.
Reporting to our Team Leader Pre-Sales, this role will act as the technical representative for our Victorian sales operations, supporting our sales team, dealers and customers.
Key Responsibilities
* Collaborate with the sales team & service team to understand client requirements and develop tailored print solutions.
* Provide technical pre-sales support, including product demonstrations, proofs-of-concept, and customer events.
* Lead technical presentations, training, and workshops to demonstrate the value of integrated print solutions to clients.
* Design and implement integrated print environments, incorporating third-party software solutions and RIPS, for enhanced print management and workflow automation.
* Configure, test, and troubleshoot print solutions in diverse IT environments.
* Assisting with installations either remotely or on-site at customer locations
Highly Desirable Skills & Experience
* Print expertise
o Strong background with Large Format printers (in Photo, proofing, signage, or textile) and/ or A3 Multifunction Devices.
* Technical Pre-Sales & Solution Design:
o Ability to translate customer requirements into effective technical solutions, product configurations, and service offerings.
o Experience in presenting complex print solutions to both technical and non-technical audiences.
* Workflow and Imaging
o Understanding of digital printing processes, colour management and diverse print materials.
o Knowledge of 3rd party RIPS, Illustrator/ Photoshop, and profile creation.
* Managed Print Software:
o Experience with third-party print management software such as PaperCut and Printix.
* IT Network Integration:
o Extensive knowledge of networking protocols and infrastructure.
o Ability to troubleshoot and resolve issues related to print network configuration.
* Project Management and Collaboration:
o Exceptional communication skills, and ability to deliver effective training.
o Strong collaboration skills to work with cross-functional teams and external vendors.
o Ability to manage multiple projects simultaneously, ensuring timely delivery and customer satisfaction.
Qualifications or certification in these areas will be highly regarded.
If you meet the criteria above, are looking for a company with a positive culture and a work-life balance, we’d love to hear from you!
For over 50 years Epson has been a global technology company and an innovator known for creating many world firsts in printing, projection, robotics, wearables and more.
At the heart of our success are our people who have helped us to become a highly-respected brand with many market-leading products in a wide variety of industries through a strong focus on our core values and reputation.
Our company culture values our staff and is based on sustainable development. Epson truly takes care of our people and encourages growth of personal and professional goals. Join our team to play your part in the next chapter of the Epson success story!
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Appliances, Electrical, and Electronics Manufacturing
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