A leading Financial Services provider is seeking an Observability Manager with solid experience leading technical teams to join their team on a permanent basis. This is a newly created leadership role responsible for driving the strategic direction and transformation of observability across the enterprise. You will manage a small SME team who are responsible for the level 3 support, design, build and management of their observability tools which include Splunk, App-D, Elastic and OTEL to deliver enterprise-wide insights and enable AI-Ops capabilities. You’ll be key in leading the adoption of modern observability tooling while enhancing monitoring capabilities and customer experience outcomes. To be successful in this role you will need: Tertiary qualifications and/or relevant industry certifications Demonstrated experience managing observability or platform teams in large, complex environments Strong knowledge and experience managing tools such as Splunk, App-D, Elastic and/or OTEL Proven experience driving the transformation of an observability function Superior stakeholder engagement skills, with a proven ability to negotiate and influence Exceptional problem solving skills Excellent verbal and written communication skills Please note this is a Sydney-based hybrid role where you will be required to be in the office two days per week. To be considered for this exciting opportunity, please apply online now!