Overview
Step into the future with PTC Phone Tech & Comm, the unrivalled leaders in Mobile & Tech
Our expertise spans Phone Accessories, Device Repairs, and Specialty Electronic Devices.
Since ****, our family-owned legacy has thrived, expanding across Australia with over 80 stores and a team of 300+ passionate individuals.
As we forge ahead, we're not just growing – we're innovating.
Join us and be part of a dynamic team shaping the forefront of technology
Our Mission
At PTC, our mission is to provide the best solutions for smart devices.
About the Role
Join PTC Midland Gate as a Part-Time Customer Service, Sales & Device Technician
Dive into an exciting retail environment where you'll:
Create visually stunning product displays
Engage customers with personalised recommendations and outstanding customer service
Showcase your sales skills to exceed targets
Embrace a culture of continuous learning and growth
No repair experience?
No problem
We provide comprehensive training.
As our frontline ambassador, you'll ignite customer loyalty, embodying our values and driving our success.
Join us and be part of shaping our reputation and driving us towards unparalleled success in the market
Ideal Candidate
With flexibility to work at least one day on the weekend & availability on public holidays when necessary
With ability to work during school hours throughout the week
Qualifications
Enthusiastic about the dynamic world of mobile technology
Committed to delivering outstanding customer satisfaction
Motivated in achieving targets and KPIs consistently
Driven and dedicated to reaching both personal and team goals, with rewarding monthly bonuses
Familiar with effective sales strategies
A quick learner with creative problem-solving skills, ready to adapt on the fly
Company Values
Sincerity:Say what you mean, do what you say.
Simplicity:Simplicity fuels success.
Clear communication drives results.
Teamwork:One goal, one team, one dream.
Trust:Unleashing potential, igniting success.
What's in it for you?
Work-Life Balance:Prioritise your well-being in a supportive environment.
We ensure we meet business priorities while listening to our staff's needs.
Salary and Compensation:Be rewarded for your skills with a competitive salary and performance bonuses
Recognition for Commitment:Your hard work is appreciated.
We celebrate your contributions.
Culture and Growth:Immerse yourself in a thriving environment.
Our leaders encourage innovation and personal growth.
Plus:Enjoy staff discounts, ongoing training, and more
Recruitment Process
If you meet our criteria, we'll schedule a brief ***** minute phone call to discuss initial key questions and ensure alignment with role expectations.
Following a successful phone interview, we'll invite you for a face-to-face interview with a reporting manager.
At PTC, we prioritise fairness and inclusivity, and our HR team is committed to supporting you throughout your recruitment journey.
Physical & Safety Requirements
A quick heads-up: This retail role includes some physical work on the floor — like lifting stock or moving displays (up to 25kg).
You might be asked to complete a quick fitness check during the hiring process.
Random drug and alcohol testing may also apply during your time with us as part of our commitment to a safe and healthy workplace.
A final note: Police checks form part of the onboarding process at PTC.
If it's needed for your role, we'll make sure the process is simple and well-supported.
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