Job Type: Permanent position | Full time position
Job Description
Our esteemed client, Grand Pacific Health, located in Lyneham, Australian Capital Territory, is a not-for-profit that operates over 26 community hubs across New South Wales and the Australian Capital Territory, employing over 400 staff and delivering comprehensive healthcare services, from mental health and allied health to Aboriginal programs and chronic disease management. They currently seek a dynamic Business Development Business Analyst to help shape their strategic growth, optimise programs, and support mission-driven expansion.
The successful candidate will work across departments, collaborating with clinical teams, executive leadership, and community partners, to drive data-informed decision-making and service enhancements. The annual salary for this position is $90,000 to 95,000 plus superannuation. Tasks include:
Support and lead the establishment and onboarding of new programs by working closely with cross-functional teams to facilitate recruitment, digital system setup, and documentation of policies and procedures.
Identify, investigate, and analyse business processes, procedures, and work practices by engaging stakeholders through meetings and workshops, capturing both functional and non-functional requirements using tools like Microsoft Word, Excel, Teams, and SharePoint.
Identify and evaluate inefficiencies and recommend optimal business practices and system functionality and behaviour by using mapping tools such as Microsoft Visio and Lucidchart to redesign workflows for improved integration and delivery.
Recommend optimal business practices and system functionalities by conducting gap analyses and feasibility studies, leveraging insights from Power BI dashboards, Excel models, and benchmarking reports.
Collaborate with partner organisations and internal stakeholders to develop innovative system solutions, integrating care across services and delivering business, data, and reporting solutions aligned with organisational objectives.
Use project management methodologies, principles, and techniques (Agile and PRINCE2) to develop project plans, cost, resource, and manage projects, including timelines, deliverables, and risk across healthcare-related digital initiatives.
Deploy functional system solutions, coordinate with ICT teams, and support the onboarding of new digital platforms and electronic systems.
Conduct UAT, develop test cases, and document outcomes using tools such as SharePoint, Teams, and Excel.
Develop functional specifications for use by system developers, including wireframes and technical documentation for system developers and interface designers, using Microsoft Visio, Canva, and PowerPoint.
Create and maintain user documentation, service level agreements (SLAs), WHS policies, and internal process guidelines to ensure compliance and provide operational reference for system users and developers.
Use data and process modelling techniques to create clear system specifications for the design and development of system software, analyse service utilisation trends, build SQL queries, and present findings through Power BI visualisations.
Act as a central reference and information source, providing guidance and assistance in the system project decision-making process, facilitating stakeholder meetings and review cycles, and providing strategic recommendations based on performance data, stakeholder input, and regulatory standards.
Qualifications:
Must have three (3) years of experience in a similar setting.
Should hold at least a relevant Bachelor's degree.
Should have a demonstrated ability to lead and manage detailed analysis work independently.
Previous experience working with and expanding business intelligence systems.
Demonstrated ability to develop effective working relationships with managers and other stakeholders to identify reporting requirements and implement reports and dashboards from the Business Intelligence and information systems.
RAP Statement Our vision for Reconciliation is to improve the health status of the Aboriginal and Torres Strait Islander population by improving access and equity to all health services – shared vision, shared journey – same opportunities, same life expectancy. Other Position Requirements:
National Employment Standards
Employment Contract
Satisfactory National Criminal Record Check
Working with Children Check (NSW) / Working with Vulnerable People Check (ACT) for paid employment.
GPH policies and procedures
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