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Recruiting for a full time Care Coordinator
We are currently looking for a full-time Home Care Coordinator to join our Sunshine Coast team Monday to Friday, 8.30am – 4.30pm. You will be joining a growing national network where you can make a difference and practice your skillset and values in a positive, friendly and flexible work environment, working in Home Care community.
The Case Manager/Care Partner performs an integral role in assisting in individualised services being delivered to our customers in their homes, ensuring our participants can remain living their optimal lives, safely at home for as long as possible.
About us:
Across Australia Just Better Care provides in-home aged care and disability support services, supporting people to live independently. For over 20 years, we have been supporting older people, and people living with disability, to live independently in their own homes and stay connected to their local community.
Our friendly, compassionate and experienced team makes this possible.
We offer:- Use of company vehicle, laptop and mobile phone.
Applicants with minimal experience but responsive/ proactive learner within a fast paced working environment are also encouraged to apply.
Duties and responsibilities may include:
* Working with or under the guidance of medical practitioners and Allied Health professionals
* Collaborating with clinical and experienced colleagues and a very supportive admin team
* Ensuring care plans are monitored and reviewed on a regular and ongoing basis and in response to changes in participant needs
* Ensuring services are delivered are in line with the person centred and consumer directed principles
* Monitoring and evidencing or participant's wellbeing and documenting progress of participants
* Working withparticipants tohelp them participate in the dailyactivities they want to do, including hobbies, their interests, to moving about their home easily
* Ensuring that all services are provided in a caring and respectful way in accordance with Just Better Care's policy and procedures, legislative requirements and program specific guidelines
* Assist in participant service schedules including service planning, confirmation and short notice placements or cancellations
* Liaison with Aged Care Assessment Team (ACAT), My Aged Care (MAC) Portal, PRODA and other regulatory bodies
* Assist participants to access other alternative services where the services are no longer meeting their needs
* Undertake administrative duties including data entry, processing invoices, following up participant enquiries, ensuring documenting all interactions ensuring complianceetc.
* Ensuring evidence is gathered and uploaded including quotes, confirmation of delivery of services etc.
* Liaise with relevant community based agencies and service providers to ensure an integrated and cohesive approach to service delivery and to ensure standards are met in accordance with program objectives
* Work with participants with their budgets and monitorparticipants' budgets in accordance with program guidelines.
* Communication with key stakeholders, internally and externally.
* Community Engagement:- engagement with key community stakeholders, promoting Just Better Care
* Identify and participate in personal professional development.
* Apply and uphold principles of equity and anti-discrimination in the workplace and adhere to organisational and legislative Health, Safety and Environment requirements
* Auditing of participant files regularly to ensure compliance
* Conducting skills assessments of Community Support Professionals who perform complex care services as required
* Demonstrating a commitment to best practice and evidence of continued professional development
* Participating in staff meetings and attending training opportunities when required
* Any other duties as required to meet the ongoing needs of the organisation
What you will need:
* Strong administrative, computer, time management and organisational skills
* Strong communication skills and outstanding Customer service
* Keen eye for detail, impressive follow up and tracking/ auditing methodology
* Current CPR / FirstAid Certificate
* Current and satisfactory Criminal Record Check
* Current and satisfactory Federal Police Check, NDIS Workers Screening Card& Blue Card
* Current Australian Driver's Licence
* Reliable, registered and insured vehicle (comprehensive insurance is preferred)
* Previous experience in the community care or health/aged care sector
* Previous experience working with home care Compliance
* Understanding of Community Nursing guidelines or previous community nursing experience
* Cert IV in Workplace Training & Assessment
* Cert III in Individual Support
Next steps:
If a fast paced working environment with variety and challenges is what you are looking for, to showcase and exhibit your talents, contact:
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Salary match Number of applicants Skills match
Community Services & Development 1,001-5,000 employees
For over 15 years, Just Better Care has been supporting older people, and people living with disability, to live independently at home and stay connected to their local communities. Our friendly, compassionate and experienced team makes this possible.
Every Just Better Care office is owned and operated locally, enabling us to provide affordable and accessible services to customers in local communities across Australia.
Our staff take the time to get to know our customers, and to determine how we can best meet their needs.
We never compromise on quality, and we're passionate about delivering high quality in home care
For over 15 years, Just Better Care has been supporting older people, and people living with disability, to live independently at home and stay connected to their local communities. Our friendly, compassionate and experienced team makes this possible.
Every Just Better Care office is owned and operated locally, enabling us to provide affordable and accessible services to customers in local communities across Australia.
Our staff take the time to get to know our customers, and to determine how we can best meet their needs.
We never compromise on quality, and we're passionate about delivering high quality in home care
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