We are seeking an enthusiastic and experienced Guest Service Agent (Receptionist) to join our team at our 82-room hotel in Cairns.
About the Role
As the first point of contact for our guests, you will play a key role in ensuring an exceptional guest experience from check-in to check-out. You'll work closely with our team to deliver friendly, professional, and efficient service.
Requirements
* Experience in a similar front office/reception role (essential).
* Proficiency with RMS (Property Management System).
* Availability 7 days a week with flexible rostering.
* Strong customer service and communication skills.
* Reliable, professional, and able to work independently.
What We Offer
* Casual rate with a minimum of 25 hours per week (additional hours available).
* Onsite staff parking.
* Staff discounts across our group's hotels in Australia & Thailand.
* Supportive team environment with opportunities to grow within the group.
Job Type: Casual
Pay: $32.31 – $45.24 per hour
Expected hours: 25 – 38 per week
Benefits:
* Employee discount
Work Authorisation:
* Australia (Preferred)
Work Location: In person