Overview
At InComm Payments, we're a pioneer in innovative payment technology. With over 30 years of experience and a team of over 3,000 employees across 35 countries, we've established ourselves as industry leaders with over 400 global technical patents and a vast network of 525,000 points of retail distribution.
The Card Network, a division of InComm Payments, is a driving force behind the multi-brand gift card category. We're constantly pushing boundaries to provide seamless payment solutions.
About This Opportunity
We're seeking an experienced Data Analyst to join our Business Operations team (Sales, Finance, Product, and Operations). As a key member of our team, you'll report directly to the VP of Operations and be responsible for supporting multiple applications. Your role will involve conducting in-depth research and reporting using Microsoft Excel extensively. You'll also maintain and improve our Power BI reporting framework.
This is an in-office position based in Richmond, VIC, Australia.
Responsibilities
* Create executive-level reports on all aspects of IPC services, including trend analysis, cost-benefit/ROI analysis, and forecasting.
* Maintain self-service dashboards for business teams using BI software.
* Assist in developing reports for easy analysis of key information.
* Design, maintain, and interpret basic operational reports to monitor retailer and manufacturer activity.
* Analyze past results to report cost benefits and performance improvements.
* Query, interpret, evaluate, and interrelate transactional data, presenting findings to internal management and external customers.
* Monitor high-transaction databases to ensure accuracy and effectiveness.
* Perform ad-hoc reporting as needed.
* Interact with internal and external peers and managers to share complex information related to your area of expertise.
* Act as a liaison between business and IT teams.
* Collaborate with clients to extract project/reporting requirements.
* Assist with forecasts and projections for executive planning.
Qualifications
* Minimum of two years of experience in business information systems and process analysis, with strong data analysis skills and data process modeling skills.
* Undergraduate degree in Data Science, MIS, Math/Statistics, Business, or equivalent.
* Experience developing reports for end users (Excel, Business Objects, Crystal Reports, Tableau, Power BI, SAP Analytics Cloud).
* Experience with SQL, Oracle, or Postgres preferred.
* Python experience a plus.
* Power BI dashboard development experience required.
* Oracle PL/SQL experience a plus.
* Previous experience in evaluating ROI, forecasting, and trend analysis a plus.
* Effective communication skills in both written and verbal formats, suitable for all levels of management.
* Project management skills, including managing multiple projects, defining project scopes, and establishing/maintaining project timelines.
* Understanding of manufacturing and retail relationships as it relates to reverse logistics a plus.
* Data transfer methods knowledge (XML, etc.) a plus.