Tasks
* Provide technical support and troubleshooting for infrastructure‐related issues to ensure seamless business operations.
* Monitor and maintain IT systems, including servers, networks, and other critical infrastructure components.
* Collaborate with cross‐functional teams to implement and optimize infrastructure solutions that align with business needs.
* Develop and maintain documentation related to IT infrastructure, processes, and procedures.
* Conduct regular system audits and performance assessments to ensure infrastructure reliability and efficiency.
Requirements
* Bachelor's degree in Information Technology, Computer Science, or a related field.
* Minimum of 3 years of experience in technical support or infrastructure management roles.
* Proficiency in network management, server maintenance, and virtualization technologies.
* Robust problem‐solving skills with the ability to troubleshoot complex technical issues.
* Excellent communication and interpersonal skills to effectively collaborate with team members and clients.
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