LH-05538 Senior Business Analyst – Digital / Website Modernisation (EL1 equivalent) ACT (Hybrid) | Contract to 30 June 2027 | Baseline Clearance RequiredAzooa is seeking an experienced Senior Business Analyst to support a large-scale website modernisation program for the Australian Electoral Commission (AEC).This role sits within the Funding and Disclosure Reform (FAD) Program, delivering modern, accessible and secure public-facing digital services. You'll work as part of a multi-disciplinary Agile delivery team, collaborating with senior stakeholders, delivery teams and program leadership.About the RoleThe AEC is undertaking a multi-year uplift of its website and associated digital services to address fragmented user experience, accessibility and security compliance, legacy technical complexity, and high operational overheads.As a Senior Business Analyst, you will work closely with the Project Manager, Program Executive and stakeholders across the organisation to define, shape and deliver future-state digital solutions.Key ResponsibilitiesBusiness Analysis & RequirementsPlan and deliver end-to-end business analysis to support digital and website modernisation outcomesAnalyse current-state processes, systems and documentation to identify issues, risks and improvement opportunitiesDevelop clear, high-quality artefacts including:High-level and detailed business requirementsUser stories and acceptance criteriaSupporting analysis and traceability documentationSupport backlog refinement and prioritisation in collaboration with the Project ManagerUser-Centred DesignDevelop user journeys, personas, service blueprints and experience mapsProduce artefacts such as wireframes, functional specifications and jobs-to-be-done to support solution designApply business modelling, situation analysis and strategic planning techniques to inform future-state designAgile Delivery & TestingWork closely with developers, testers and architects throughout design, build and test phasesParticipate in Agile ceremonies including sprint planning, stand-ups, reviews and retrospectivesClarify requirements, respond to delivery queries and triage defectsDevelop UAT test plans and scripts and support business stakeholders through UATStakeholder EngagementFacilitate workshops, interviews and co-design sessions with diverse stakeholder groupsBuild and maintain strong relationships across a geographically dispersed organisationProduce high-quality written outputs including briefings, reports and recommendationsProvide specialist advice on complex digital and website modernisation issuesGeneralDeliver outcomes on time and within scope, aligned with legislative, policy and quality requirementsManage competing priorities with minimal supervisionContribute positively to a collaborative, high-performing team cultureEssential Experience5+ years' experience as a Senior Business Analyst delivering digital or website modernisation initiativesStrong stakeholder engagement, facilitation and problem-solving skillsExcellent written and verbal communication skillsProven experience facilitating workshops and synthesising inputs into clear requirementsDemonstrated experience producing:User journeysProcess mapsFunctional decomposition modelsUser stories and test casesExperience working in multi-disciplinary Agile delivery teams Desirable ExperienceTertiary qualifications in ICT, business, public administration or a related fieldExperience delivering ICT projects in a government environmentStrong technical and analytical capability, particularly in federal government website redevelopmentExperience working with vendors or systems integratorsAbility to work autonomously while contributing to a collaborative team cultureEngagement DetailsLocation: ACT (Hybrid)Start: Estimated February 2026Duration: ASAP – 30 June 2027Hours: Up to 40 hours per weekInterested?Register your interest with Azooa by submitting a tailored resume and availability details.This opportunity is ideal for senior Business Analysts seeking long-term, meaningful work in a high-profile federal digital transformation program.