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Employee experience leader

Sydney
beBeeEmployee
Posted: 8 December
Offer description

Job Summary:

* Deliver on the KFC team and customer experience strategy by developing and leading employee experiences across the TMX product portfolio.

About You - Our Next Original:

* Degree or certification in Human Resources or Education/Product Lead/Management/Owner
* Experience in People & Culture, including systems such as Time & Attendance, ATS/HRIS, Learning Management, Safety Management, Comms & Engagement
* Experience in Product Lead/Management/Owner experience
* Strong communication skills, with an emphasis on collaboration and feedback integration
* Understanding of Agile methodologies
* Project/change management capability preferred


Key Responsibilities:

* Drive the product vision for People & Culture systems using a human-centered design approach, acting as the voice of the employee.
* Owning, driving, and developing the product roadmaps and backlogs aligned with business strategy to consistently enhance the Employee Experience.
* Leading agile planning and delivery cadences, including goal setting, ideation, testing, backlog management, and implementation.
* Driving ongoing engagement with internal and external stakeholders and vendors to align system evolution with strategic needs, compliance, and enhanced experience.
* Working with functional owners to define business needs, validate ideas through recurrent feedback loops, and ensure all product backlog items meet requirements and desired user experience.
* Ensuring products remain compliant with all current rules and regulations, and that all production deployments are cleared via QA and business teams.
* Driving effective change management, training, and communication, and ensuring all product knowledge bases and artifacts are created and maintained.
* Coordinating Tech Leads and SMEs across all phases of product management, including preparing for quarterly planning sessions to resolve dependencies, risks, and issues.
* Defining success criteria/measures to ensure evaluation and use data to demonstrate and drive resolutions.
* Embracing KFC's culture and values, bringing to life in the TMX team, across the business, and embedding in all work initiatives.


What We Offer:

* Salary continuance cover for all permanent employees.
* Monthly mobile phone and home internet contributions.
* Flexible work initiatives, including half-day Fridays.
* Additional days of leave each year to focus on wellbeing.
* Signature career development and leadership programs.
* Employee discounts at restaurants.
* Free onsite secure parking at Frenchs Forest.

We see ourselves as an equal opportunity employer. This means it's a level playing field for all. Our work environment is fully inclusive and we strive for a workplace where diversity of thought and perspective is welcomed, sought out and developed. No matter who you are or where you're from, people from all walks of life are encouraged to apply to join our family.

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