Come transform the future with us!
What is a typical workday?
Dragonfly is looking for a PM Operations Support / Customer Service Representative for its Delivery hub in South Granville. Monday to Friday, 1 pm to 9 pm.
Sydney, are you ready to transform the future of shipping?
- You have customer service experience in the transportation industry.
- You love to have a meaningful impact.
- You are looking for growth opportunities.
You are exactly what we are looking for! This is a chance to be a part of something truly game-changing!
Why join Dragonfly?
- Attractive compensation plan
- Dynamic, team-oriented environment
- Various growth opportunities
What does it take to be successful?
- Experience in a warehouse position and in the field of transportation would be assets;
- 2 years of experience in a customer service position;
- Strong customer services skills;
- Being dynamic and customer-focused;
- Excellent oral and written communication skills;
- Strong skills with the Microsoft Office suite and other software.
Now, you're probably asking yourself, what will I be doing in this position?
- Process pending packages and returns;
- Respond to customer inquiries sent by the call center;
- Collaborate with the call center, delivery partners and operation supervisors;
- Data entry as needed;
- Escalate special cases to supervisors;
- Maintain a clean and safe work environment following the health and safety regulations.
Sending packages should be simple.
Dragonfly stands for a different way of doing e-commerce delivery in Australia.
Drawing on over three decades of experience as a market leader in Canada, Dragonfly is a new subsidiary that is hitting the ground running. Using the latest technologies and the right people ensures greater efficiencies, better results, and a superior customer experience.
At Dragonfly, it's the littlest details that make the difference. We are a fast-paced company with a firm grip on market growth. We boast an agile working environment and do not shy away from challenges. Every member of our team is on the ground to guarantee on-time deliveries to doorsteps all around Australia.
Welcome to Dragonfly.
- Sending packages should be simple._
- Dragonfly stands for a different way of doing e-commerce delivery in Australia._
- Drawing on over three decades of experience as a market leader in Canada, Dragonfly is a new subsidiary that is hitting the ground running. Using the latest technologies and the right people ensures greater efficiencies, better results, and a superior customer experience._
- At Dragonfly, it's the littlest details that make the difference. We are a fast-paced company with a firm grip on market growth. We boast an agile working environment and do not shy away from challenges. Every member of our team is on the ground to guarantee on-time deliveries to doorsteps all around Australia._
- Welcome to Dragonfly._