Overview
Join to apply for the Payroll Learning & Development Officer role at Department of Customer Services, Open Data and Small and Family Business.
The Payroll Learning & Development team is part of Payroll Services, Department of Customer Services, Open Data and Small and Family Business.
Base pay range
A$89,514.00/yr - A$98,158.00/yr
Responsibilities
Work individually and as part of a team to meet changing demands and productivity requirements by developing and implementing effective training plans and coaching and mentoring payroll team members.
Coordinate, tailor and deliver training programs both in-person and remotely in accordance with our Training Needs Analysis to develop competency within Payroll Service Delivery teams.
Develop and maintain positive and constructive relationships with internal customers and other stakeholders to ensure that training and support materials are responsive to their needs.
Prepare and maintain learning and development materials e.g., work instructions, frequently asked questions, multimedia resources and tutorials to assist in the delivery of training, and support change management processes.
Actively participate in training evaluation and assurance activities to support continuous improvement
Participate in forums, communities of practice and working groups, as required, to support the development of QSS training knowledge, skills, and capabilities
Complete assigned tasks to meet changing deadlines.
Qualifications
A background in payroll processing, or the ability to rapidly acquire this knowledge, will be highly regarded.
Please note: This position is part of the Department of Customer Services, Open Data and Small and Family Business (CDSB) as part of the recent machinery-of-government changes.
CDSB is currently in negotiations for a certified agreement to cover all CDSB employees.
In the meantime, the Core Agreement conditions apply to this position.
Seniority level
Entry level
Employment type
Temporary
Job function
Other
Industries
Government Administration
Location: Brisbane, Queensland, Australia
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📌 Payroll Learning & Development Officer
🏢 Department of Customer Services, Open Data and Small and Family Business
📍 Brisbane