Customer Service Specialist
We are seeking a highly skilled CUSTOMER SERVICE SPECIALIST to join our team in Grafton.
* You will be the primary point of contact for our customers, providing exceptional service and support.
* You will identify the most suitable products and services for customers, including account opening, unsecured lending, and banking transactions.
* You will demonstrate our digital banking options, making banking simple, easy, and secure.
We offer a range of benefits and perks, including:
* A competitive salary package
* Ongoing training and development opportunities
* A diverse and inclusive workplace culture
* Access to financial services discounts
If you are passionate about delivering quality experiences for our customers and have a keen eye for detail, we would love to hear from you.
In this role, you will work closely with customers to understand their needs and provide tailored solutions. You will be responsible for resolving customer complaints and issues in a timely and professional manner.
The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to work independently in a fast-paced environment. If you are motivated, results-driven, and customer-focused, we encourage you to apply for this exciting opportunity.