Head of Quality and Safety - FMCG and Industrial Manufacturing
The Company
Our client is a global leader in their industry, with a large portfolio of well-loved, household-name products that are trusted by millions. They have a robust focus on delivering high-quality products and this is a unique opportunity to be an integral part of the FSQ team. They are known for being a progressive and flexible work environment, with a great culture and have won multiple awards within this area and for employee experience. They operate out of modern and state of the art facilities in Western Sydney.
The Role
As the Quality Engineer, you’ll report into the Site Quality Manager and play a key role in ensuring Food Safety & Quality performance across a large and complex manufacturing site. This role combines systems engineering with quality ownership, driving complaint reduction, continuous improvement, and audit readiness.
Responsibilities
- Own food safety and quality systems and processes across operations and production.
- Ensure compliance with HACCP, regulatory and third party standards, as well as internal standards and quality systems.
- Analyse consumer complaint data, lead root cause investigations, and drive corrective actions.
- Work closely with operations and engineering teams to identify issues, and implement corrective actions.
- Engage in proactive problem-solving and process optimisation, to support the site in meeting key quality and consumer complaint KPIs.
- Conduct HACCP reviews, COPs, and internal audits to ensure compliance and audit readiness.
- Apply centre-lining techniques to optimise production performance and reduce variation.
- Support training and capability building for operators and FSQ team members.
- Partner with engineering, operations, and suppliers to deliver continuous improvement projects.
Your Background
In order to be successful in this role, you will:
- Degree qualification in Engineering, Food Science, Technology or a related discipline.
- 3–5 years’ experience in a Quality role within food manufacturing (high-risk FMCG highly regarded).
- Strong knowledge of HACCP, ISO standards, and regulatory compliance.
- Demonstrated ability to analyse data, lead investigations, and drive complaint reduction.
- Experience with centre-lining, process capability, and continuous improvement tools.
- Strong stakeholder management and communication skills, with the ability to influence across teams.
- Proactive, detail-oriented mindset with the confidence to work autonomously and take ownership.
What’s on Offer?
- Working for a highly successful organisation that will have a positive impact on your career
- Fully equipped gym and on-site masseuse
- Access to professional development, global best practices, and internal career pathways
- An inclusive and award winning workplace
- Competitive salary package
If you would like to discuss this opportunity further, you can contact Katie at Blackbook Executive on.
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