About the Role:
We are seeking an experienced Banking Consultant to join our team. As a key member of our Retail Banking department, you will play a crucial role in delivering exceptional customer experiences across transaction activities, needs-based conversations and digital solutions.
Responsibilities:
* Provide customers with seamless banking experiences by meeting their end-to-end financial needs.
* Participate in collaborative teams to achieve high standards of customer service.
* Act as a role model and peer coach to deliver best-in-class customer experiences.
Key Skills and Qualifications:
To succeed in this role, you will ideally bring:
* Exceptional customer focus and retail experience.
* Experience working with technology and digital channels.
* Able to multitask and adapt to change and ambiguity.
* Excellent communication and interpersonal skills.
Benefits:
We offer a range of benefits including flexible working arrangements, access to health and wellbeing services and discounts on selected products and services.
Career Growth and Development:
We are committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.