Founded by Jordan Cullen in 2018, Cullen Jewellery is an ethical fine jewellery brand that combines traditional craftsmanship with modern technology.
We prioritise sustainability, using 100% carbon-neutral lab-grown diamonds and supporting global environmental initiatives.
Our focus on exceptional customer experiences and building lasting relationships sets us apart, helping clients make confident, informed decisions.About the position:As a sales consultant, you will provide bespoke and informative consultations to clients, helping them discover or design their dream pieces, whether in person or through online consultations.
This is a part-time, permanent position at our beautiful showroom in Perth with the following working hours:Monday 9am-5pmThursday 11am-7pmFriday 11am-7pmSaturday 8am-4pmIf you already have a passion for jewellery, or simply love working with people and are keen to learn all about jewellery and diamonds, we'd love to hear from you!Key Responsibilities include:Through in-person and online consultations, you'll be assisting clients in selecting jewellery, offering personalised advice and education, guiding them through the customisation process, and preparing independent custom quotes;Coordinate aftercare services consultations including resizing, repairs, and lifetime warranty claims, with a fast turnaround and high client satisfaction;Promoting Cullen Jewellery's commitment to ethical practices and community initiatives;Participating in the daily setup and opening of the showroom, and ensuring the cleanliness of consultation desks and other showroom areas;Completing ad-hoc tasks such as stock takes, changing product displays, and managing postage tasks as required.What are we seeking?Proven experience in a sales or customer service role, ideally within the premium jewellery or retail industry;High attention to detail and commitment to providing exceptional client experiences;Strong organisational and time management abilities, with the ability to work flexibly and adapt to changing priorities and processes;Ability to work effectively as part of a team to achieve common goals;The right to work in Australia;Capacity to work on the provided roster consistently.What we offer:In addition to a competitive remuneration package, and the ability to work in a beautiful office location in the heart of Perth, we offer all our team members a range of benefits including:A supportive and collaborative work environment;An Employee Assistance Program for you and a family member to utilise;Generous staff and family/friend discounts;Team events and initiatives included as part of our wellbeing program;Paid volunteer leave, and sponsorship of a child in South East Asia/Africa under your name;The opportunity to join a growing company with a global presence – you really can take your career anywhere!If this part-time opportunity sounds like your next challenge, complete your application by clicking on the apply now button and we will be in touch.Agencies, thanks for thinking of us – but we have this one covered!
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