Infrastructure Operations Engineer II page is loaded## Infrastructure Operations Engineer IIlocations: Remote, Australiatime type: Full timeposted on: Posted Yesterdayjob requisition id: REQID54900**Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.****WHO WE ARE:**Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.We have a flock of more than 1,800 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of working in a fast-paced, rapidly evolving company that is transforming one of the world's oldest and largest industries sounds exciting, let us know.We are excited you are considering Duck Creek as a future employer and hope you decide to join "The Flock"!and .**TITLE**: Infrastructure Operations Engineer- ManagerWHAT YOU'LL DO:The Cloud Engineer II is responsible for driving the design, implementation, and continuous improvement of cloud infrastructure and services that support the company's global software platforms. This role translates strategic cloud objectives into operational execution, guiding cross-functional initiatives and ensuring alignment with enterprise architecture, security, and performance standards. The position influences cloud engineering practices and contributes to the development of scalable, cost-effective, and resilient cloud solutions.Job Functions & Responsibilities:* Lead the design and implementation of complex cloud infrastructure solutions across multiple platforms and environments.* Translate strategic cloud goals into actionable engineering plans, ensuring alignment with business and technical objectives.* Develop and enforce cloud architecture standards, governance models, and operational procedures.* Oversee the implementation of automation frameworks for infrastructure provisioning, configuration management, and deployment pipelines.* Evaluate and integrate emerging cloud technologies to enhance system performance, scalability, and security.* Collaborate with enterprise architecture, security, and application development teams to ensure cohesive cloud strategies.* Manage cloud cost optimization initiatives, including budgeting, forecasting, and usage analysis.* Ensure compliance with regulatory, security, and operational standards across all cloud environments.* Contribute to business continuity and disaster recovery planning for cloud-hosted systems.* Provide technical leadership in cloud migration and modernization projects.* Maintain documentation of cloud infrastructure, processes, and architectural decisions.* Perform all other duties and activities as required.* Act in accordance with and as a good steward of Duck Creek Technologies mission, vision, and core values:* Mission: To empower insurers to reimagine the future of insurance* Vision: To transform insurance technology, helping insurers be smarter, faster, and more efficient, and ultimately provide the best protection for people and businesses* Values: We Prioritize Respect, We Listen, We Care, We Add Value, and We Lead**Competencies:*** Core Employee:* Communication: Effective communication, both verbal and written; includes ability to express ideas clearly, listen actively, and collaborate with colleagues and clients.* Collaboration: Work effectively in teams, build positive relationships, and contribute to achieving common goals; includes the ability to recognize and incorporate a broad range of diverse perspectives * Problem Solving: Can analyze complex situations, identify problems, ask important questions, and generate creative solutions; involves critical thinking, adaptability, and the ability to make informed decisions* Accountability: Willingness to accept responsibility for your actions and work; ability to set and achieve meaningful outcomes for oneself* Adaptability: Can adapt to change, embrace new technologies, and learn quickly; embracing a growth mindset, being flexible and open to different approaches is highly valued* Integrity: Conducts themselves with integrity and professionalism, understands and models our core values, and is obsessed with doing the right thing; incorporates this mindset in how they behave, in the products or services they provide, and how they treat others* Core Employee:* Communication: Effective communication, both verbal and written; includes ability to express ideas clearly, listen actively, and collaborate with colleagues and clients.* Collaboration: Work effectively in teams, build positive relationships, and contribute to achieving common goals; includes the ability to recognize and incorporate a broad range of diverse perspectives * Problem Solving: Can analyze complex situations, identify problems, ask important questions, and generate creative solutions; involves critical thinking, adaptability, and the ability to make informed decisions* Accountability: Willingness to accept responsibility for your actions and work; ability to set and achieve meaningful outcomes for oneself* Adaptability: Can adapt to change, embrace new technologies, and learn quickly; embracing a growth mindset, being flexible and open to different approaches is highly valued* Integrity: Conducts themselves with integrity and professionalism, understands and models our core values, and is obsessed with doing the right thing; incorporates this mindset in how they behave, in the products or services they provide, and how they treat others* Cultural Agility: Ability to effectively and comfortably adapt to different cultural contexts. It involves the capacity to understand, communicate, and interact with people from diverse cultural backgrounds in a respectful and inclusive manner.**WHAT YOU'VE DONE:*** Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.* Minimum of 5 years of relevant experience in cloud engineering, infrastructure architecture, or DevOps roles.PREFERRED:* Master's degree in a related field.* Professional certifications such as AWS Certified DevOps Engineer, Azure Solutions Architect Expert, or Google Cloud Professional Cloud DevOps Engineer.* Experience in leading cloud transformation initiatives in a SaaS or enterprise software environment.**Knowledge, Skills, Abilities & Behaviors:**.* Deep expertise in at least one major cloud platform (AWS, Azure, or GCP).* Strong understanding of cloud architecture principles, including multi-region design, high availability, and fault tolerance.* Proficiency in Infrastructure as Code (IaC) tools such as Terraform, Pulumi, or CloudFormation.* Experience with container orchestration platforms such as Kubernetes and service mesh technologies.* Advanced scripting and automation skills using Python, Bash, or PowerShell.* Knowledge of cloud security frameworks, identity#J-18808-Ljbffr