Protect Children and Vulnerable Individuals by Conducting Fair and Impartial Investigations
Safeguarding investigations and complaints officer is a pivotal role that involves ensuring allegations and complaints are handled with care, rigour and fairness.
This dynamic position entails leading and coordinating investigations, working closely with regulators, and embedding safeguarding best practice across the organisation. The primary objective is to provide safe, high-quality services every day.
* Assess and manage allegations relating to reportable conduct and NDIS reportable incidents in line with legislative and policy requirements.
* Conduct or coordinate fair, thorough and impartial investigations using trauma-informed approaches.
* Prepare clear, detailed investigation reports with findings and recommendations.
* Communicate effectively with internal and external stakeholders.
* Highlight trends and risks, and provide insights to strengthen safeguarding practice.
Required Skills and Qualifications
We require a degree in social work, psychology, law, or a related discipline, along with demonstrated experience investigating complex reportable conduct, complaints, and/or NDIS incidents.
The ideal candidate will possess strong analytical skills, excellent communication skills, and a collaborative, proactive approach.
Benefits of Joining Our Organisation
We offer an inclusive culture, salary packaging opportunities, growth prospects, wellbeing support, and the chance to make a real impact in your community.