OverviewRetail Supervisor/Visual Merchandiser - Burwood at City Beach.
City Beach values individual style, teamwork, authenticity, adaptability, and a desire to exceed expectations.We stock brands across surf, skate, streetwear, and fashion.
Our stores connect customers to events, influencers, and trends, helping them live life on their terms.ResponsibilitiesProviding a superior customer experience for each person who walks through the store.Managing the movement of stock to reduce shrinkage and optimise sales.Filing and tidying the shopfloor and getting the store set up for promotions and sales.Work closely with the store leadership team to deliver on performance objectives with respect to the retail KSIs (Sales, People, Audit & Compliance, Visual Merchandising, Wages).
Demonstrate strong product knowledge and be able to research and describe product features and benefits.Recommend, select, and help locate product based on customer needs or desires.Run shifts as required including opening and closing the store premises, cash handling and maintaining store security.Provide effective leadership on days where you are required to run a shift.Support the store leadership team by assisting with assigned tasks.QualificationsExperience in a retail customer service role.Supervisory experience within retail or hospitality is highly desirable.A strong focus on delivering outstanding customer service.Ability to work in a fast-paced environment and multi-task to provide service for multiple customers.Energetic and enthusiastic approach to store operations with a personable approach to customers.Benefits40% team member discount for you, your friends and family.Discounts and memberships through partnerships (e.g., gym memberships, health insurance, and wellness programs).
Access to Employee Assistance Program.7% discount on private health insurance.Discounts at select venues and services.In-store competitions and sales incentives.Gift cards for major milestones and yearly anniversary certificates.A monthly day off (4-day week once a month).
Bonuses based on sales & customer service levels.Paths for progression within Stores, Head Office, or Distribution Centre.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionSales and Business DevelopmentIndustriesRetailCity Beach is committed to building a diverse workforce and an environment that respects and empowers individual differences.
All applicants are treated with dignity and respect.
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