As a vital part of our hotel team, you will be responsible for delivering exceptional guest experiences and maintaining the highest standards of cleanliness in our rooms.
About the Role:
* Clean and prepare rooms to meet the expectations of our guests
* Respond promptly and professionally to all guest enquiries and requests
* Work collaboratively with colleagues to achieve hotel-wide excellence
* Effectively manage time and prioritize tasks to meet deadlines
Key Responsibilities:
* Cleaning and preparing rooms, including dusting, vacuuming, and restocking amenities
* Ensuring that all areas are maintained to the highest standards of cleanliness and presentation
* Providing an exceptional level of customer service at all times
* Working effectively as part of a team to achieve common goals and objectives
Requirements:
* Prior experience in a cleaning or hospitality role is essential
* A strong attention to detail and ability to work independently
* Excellent communication skills and a professional demeanor
* Able to lift and move heavy items, and stand for long periods
* Flexibility to work varied shifts, including evenings and weekends
Benefits:
We offer a range of benefits to our employees, including competitive pay rates, ongoing training and development opportunities, and a supportive and inclusive work environment.
About Us:
We pride ourselves on being a dynamic and forward-thinking organization, committed to delivering exceptional results and exceeding our guests' expectations.