Job Title: Reception & Administration Officer
Location: Robina, Gold Coast
About Us:
Established in 2006, Credit Connect Group (CCG) is a leader in Non-Bank Lending and First Mortgage Investments in Australia. We connect borrowers looking for fast, flexible, short-term loans to investors seeking access to income-focused, high-return investments secured by Australian real estate.
About the Role:
We’re looking for a Receptionist/office Administration professional to join our dynamic team and support day-to-day operations, administration tasks, and PA duties. In this enjoyable, fast-paced, people-focused environment, you’ll be the first point of contact in the office and a key player in ensuring everything runs smoothly, working closely with a small, high-performing team where adaptability and a hands-on attitude are part of the culture.
Key Responsibilities:
* Answering our office phone for any incoming calls.
* Managing office maintenance, supplies and vendors.
* Organising staff meetings, agendas and social events.
* Assisting with company insurance cover and policy documentation.
* Liaising with IT, phone and internet providers.
* Handling professional-client relations via phone, email and on-site meetings.
* Assisting with stakeholder communications (lawyers, brokers, investors etc.).
* Assisting with expiring loan processes and leasing registers.
* Assisting with loan security insurance expiry processes.
* Booking and managing business-related staff travel.
* Overseeing CEO’s investment properties and administrative tasks.
* Coordinating calendars, meetings and secretarial tasks for the CEO.
About You:
The ideal candidate will have:
* At least two years of experience in administration and/or office coordination.
* Proficiency in MS Office (Word, Excel, Outlook) and general office systems.
* Excellent phone manner, with the ability to engage confidently with a wide range of clients
* Strong communication and interpersonal skills, ensuring professionalism in all interactions.
* Exceptional organisational and time management skills.
* Experience scanning and managing documents for auditing and long-term record preservation.
* The ability to multitask and adapt to shifting priorities with ease.
* A proactive and problem-solving mindset, always looking for ways to improve efficiency.
* Experience working in real estate, banking/finance or a mortgage fund will be highly regarded.
Why Join Us?
* Be part of a supportive and professional team.
* Opportunities to grow and expand your skill set.
* Competitive salary and a positive work environment