1 week ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from AdeccoTeam Leader-Industrial Team | Diploma in Human Resources DevelopmentJob SummaryThe Learner Support Specialist is responsible for delivering high-quality support to learners across digital education programs. This role involves managing learner inquiries, providing technical troubleshooting, and supporting onboarding and administrative tasks. Key responsibilities include maintaining accurate documentation, coordinating with cross-functional teams, and contributing to operational improvements.The ideal candidate is tech-savvy, highly organized, service-oriented, and comfortable working in a fast-paced, remote environment. Experience in customer service or educational support is preferred, with strong written communication and problem-solving skills being essential.Basic Salary : RM5000 - RM6500 Per month(Working remote 100%)Working Days : Monday - FridayWorking Hours : 9am - 6pm (depends on training session)Are you passionate about delivering outstanding learner experiences? We're seeking a Learner Support Specialist to join our global team and support digital learning programs that transform lives.What You’ll Do:Act as the first point of contact for learner inquiries via email and support inboxes.Troubleshoot basic technical issues across learning platforms (LMS, Zoom, portals).Coordinate onboarding: send welcome emails, manage rosters, and prepare materials.Maintain learner documentation and ensure audit readiness.Collaborate with cross-functional teams to resolve learner concerns and improve processes.What We’re Looking For:Strong written communication and organizational skills.Comfortable working with spreadsheets, LMS, and digital learning tools.Detail-oriented and proactive, able to work independently in a fast-paced setting.A team player with a passion for learner success and process improvement.Bonus If You Have:Experience in learner/customer support, especially in training or education.Familiarity with TPGateway or SkillsFuture Singapore (SSG).Exposure to data tracking, reporting, or hybrid/virtual learning environments.Join us in shaping the future of education!Apply now to be part of a global impact.Interested please send your resume to Nurulshazwani.Zulkefly@adecco.comSeniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionTraining, Education, and ConsultingIndustriesEducation and Professional Training and CoachingReferrals increase your chances of interviewing at Adecco by 2xSign in to set job alerts for “Learning And Development Specialist” roles.Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month agoKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week agoKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days agoGlobal Learning & Development Junior Operations CoordinatorKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week agoInternship - L&D (Onboarding Team) (Petaling Jaya)Specialist, Learning Development & Quality Assurance (Compliance Operations)Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week agoKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month agoInternship - L&D (Coordination Team) (Petaling Jaya)Petaling Jaya, Selangor, Malaysia 5 days agoPetaling Jaya, Selangor, Malaysia 4 days agoRegional Training Coordinator, Asia PacificKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month agoKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks agoOliver Wyman - Learning Delivery Specialist - KLKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks agoKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days agoSenior Analyst, L&D Instructional DesignerKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks agoKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months agoInternship - L&D (Automation Team) (Petaling Jaya)Petaling Jaya, Selangor, Malaysia 4 days agoKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months agoKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week agoKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week agoKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 15 hours agoPayroll Subject Matter Expert (Malaysia)Mid Valley City, Federal Territory of Kuala Lumpur, Malaysia 2 weeks agoPetaling Jaya, Selangor, Malaysia 1 day agoService Delivery Specialist (Analysis, Performance & Reporting)Petaling Jaya, Selangor, Malaysia 1 month agoPetaling Jaya, Selangor, Malaysia 1 month agoOperational Technology (OT) Security AnalystWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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