About the Business
AirKeeper is at the forefront of revolutionising the property management industry. Specialising in short-term rentals, we transform traditional long-term rental properties into premium, five-star short-term rental homes. Our commitment to excellence and innovation has established us as leaders in the field, dedicated to maximising the potential of every property under our management.
About the Role
The Caretaker plays a critical on-the-ground role in ensuring our portfolio consistently delivers a 5-star standard for both guests and property owners. This is a hands-on, field-based position responsible for property inspections, quality control, minor maintenance, and supporting day-to-day operational excellence. Acting as the eyes and ears of the business in the region, the Caretaker ensures properties are well maintained, presented to a premium standard, and any issues are identified and resolved quickly. This role requires initiative, strong problem-solving skills, attention to detail, and the ability to work independently with minimal supervision.
Preventative Maintenance Checks:
Conduct routine preventative checks (Lights, appliances, pool/spa equipment if applicable) to identify issues before they become major problems.
Damage & Incident Reporting:
Document property damage, guest-related incidents or contractor issues with photos and detailed reports to assist with insurance claims or guest resolutions.
Contractor Coordination:
Supervise trades and contractors on-site when required, ensuring works are completed to standard and within agreed timeframes.
Meet New Property Owners:
Meet potential property owners and represent AirKeeper professionally on the ground.
Presentation & Styling Checks:
Ensure properties are presented to a 5-star standard before guest arrivals, including final walkthroughs after cleaning.
Security & Access Control:
Manage keys, smart locks and access devices, ensuring secure handling and correct access for guests and contractors.
Guest Issue Resolution (On-Site):
Attend properties when required to resolve urgent guest issues that cannot be handled remotely.
Compliance Monitoring:
Assist in ensuring properties comply with local regulations (e.g. safety standards, council requirements, pool compliance where relevant).
What’s on Offer?
* Flexible Work Arrangement: Casual role (2 days per week) with flexibility in scheduling to suit operational needs.
* Travel Allowance: Car and petrol allowance provided to support travel
* Autonomy & Trust: A hands-on role with the ability to work independently and take ownership of your portfolio.
* Growing Company: Join a fast-growing and ambitious business with strong leadership and clear direction.
* Career Progression: Opportunities for growth as the portfolio expands
* Reward & Recognition: Access to our reward and recognition program, celebrating strong performance and contribution.
* Supportive Team Culture: Work alongside a collaborative and professional team committed to delivering 5-star service.
Requirements
- Australian driver's license and reliable vehicle.
- Eyes for details
- Exceptional communication and customer service skills.
- Completion of a police check
Application Process
If you’re a motivated individual with a can-do attitude who thrives in a multifaceted role, we’d love to hear from you.
**APPLY NOW** by submitting your updated resume and a cover letter addressing the requirements listed above. Include your experiences relevant to this role, your ability to multitask, experience in the short-term rental industry, and why you believe you’re the perfect fit for this position.
Employer Questions
Your application should also address the following:
- Describe your right to work in Australia.
- Do you have a current Australian driver's licence?
- What is your notice period for your current employer?
- What are your salary expectations?
- Do you own or have regular access to a car?
Note: Only shortlisted candidates will be contacted for an interview. Interviews will commence immediately. Join us in redefining property management and delivering unparalleled service to our clients and guests.